So the phones are manually configured. Depending on the phone model there might be an issue with their config. It's what you are not saying here thats important.
Some phones do not do SRV lookups (or do them properly). What kind of phone is it (firmware version is important if it is an ASIC based phone)? On Wed, Jul 21, 2010 at 11:22 AM, Andreas Speck at WRI <[email protected]>wrote: > Hi there, > > On 21/07/10 13:08, Tony Graziano wrote: > > You can run the equivalent of preflight check from the sipx diagnostics > > page. Please do so. The server "checks" itself and reports via browser. > All tests, besides "Option 120 test", are working fine. All phones are > configured with static IP, and the same DNS servers as used by sipx. > > > > > Assuming your phones are registering via dns sip domain, not IP address > or > > hostname. > All phones register via hostname or IP address. And as said before, all > phones work fine for calling out, calling other extensions, receiving > calls, transferring calls. > > > > Assume all services are running and the phones are local to sipx. > All phones are local. > > The CDR records, as reported by sipx on the web interface, look like this: > > Andreas Speck - andreas 101 21/07/10 11:48 00:00:00 > Failed > Andreas Speck - andreas 101 21/07/10 12:36 00:00:00 > Failed > Andreas Speck - andreas 7123 skype 21/07/10 12:40 00:00:07 > Completed > Andreas Speck - andreas 7123 skype 21/07/10 12:47 00:00:02 > Completed > > The interesting bit (maybe): there is nothing in the receipient columns > for calls to 101, which fail. > > Best wishes, > Andreas > > ============================ > > Tony Graziano, Manager > > Telephone: 434.984.8430 > > Fax: 434.984.8431 > > > > Email: [email protected] > > > > LAN/Telephony/Security and Control Systems Helpdesk: > > Telephone: 434.984.8426 > > Fax: 434.984.8427 > > > > Helpdesk Contract Customers: > > http://www.myitdepartment.net/gethelp/ > > > > ----- Original Message ----- > > From: [email protected] > > <[email protected]> > > To: sipxusers <[email protected]> > > Sent: Wed Jul 21 07:59:04 2010 > > Subject: Re: [sipx-users] SipX-4.2.0 Voicemail not working > > > > Hi there, > > > > On 21/07/10 12:01, Tony Graziano wrote: > >> Assuming you did not alter your dial plans did you... > > Here for example the Voicemail dialplan (which is activated): > > > > "International station length: 3 (which is correct for our setup) > > Voicemail extension: 101 > > Voicemail inbox prefix: 8 > > Voicemail type: Internal Voicemail Server > > Schedule: Always" > > > >> > >> activate the roles the server will be using? > > Yes, Voicemail role is activate > > > > Besides Instant Messaging, all roles are activated. > > > >> send the server profile? > > I did this for the phone testing things from. > > > >> restart any services prompted for? > > They have all been restarted. > >> > >> > >> Did you run the pre-flight tests in diagnostics? > > I can't use the Preflight stuff, as it is Windows only, and I don't have > > access to any PC/Laptop running Windows (who uses that?) > > > >> Can you register a phone? > > Yes, all phones register. I can also make and receive calls, and > > transfer calls between extension. > > > > I can make calls via PSTN, receive calls via PSTN, make/receive calls > > via Skype (using siptheeskype running on a different server), and via > > sipgate.co.uk . > > > > > >> > >> If you get through all of the above, then you should be able to dial > >> either of those. You should also include a description of how your phone > >> connects to sipx 9is it local, remote) when asking for further help with > >> this. > >> On Wed, Jul 21, 2010 at 6:53 AM, Andreas Speck at WRI > >> <[email protected] <mailto:[email protected]>> wrote: > >> > >> Hi all, > >> > >> I installed SipX-4.2.0 (sipXconfig (4.2.0-018575 > 2010-04-15T00:40:11 > >> ecs-centos5)) on a new server, and everything works fine, including > >> sipxbridge. > >> > >> However, what is not working is Voicemail, nor the Autoattendant. > >> > >> Both have the respective dialplans enabled. > >> > >> The services overview shows me that the Voicemail and Autoattendant > >> service is running. > >> > >> However, whenever I dial either 101 (Voicemail), 8xxx (should > redirect > >> to Voicemail), or 100 (Operator), I get a 408 TIME OUT error (pretty > >> quickly). > >> > >> Any hints? > >> > >> Thanks, > >> Andreas > >> > >> -- > >> Andreas Speck at War Resisters' International > >> Conscientious Objection Campaigning Worker > >> 5 Caledonian Road - London N1 9DX - Britain > >> tel +44-20-7278 4040 - fax +44-20-7278 0444 > >> Skype warresisters > >> email [email protected] <mailto:[email protected]> > >> http://wri-irg.org > >> > >> Support War Resisters' International! Donate today! > >> Online: http://wri-irg.org/en/donate-en.htm > >> > >> > >> _______________________________________________ > >> sipx-users mailing list [email protected] > >> <mailto:[email protected]> > >> List Archive: http://list.sipfoundry.org/archive/sipx-users > >> Unsubscribe: http://list.sipfoundry.org/mailman/listinfo/sipx-users > >> sipXecs IP PBX -- http://www.sipfoundry.org/ > >> > >> > >> > >> > >> -- > >> ====================== > >> Tony Graziano, Manager > >> Telephone: 434.984.8430 > >> sip: [email protected] > >> <mailto:[email protected]> > >> Fax: 434.984.8431 > >> > >> Email: [email protected] <mailto: > [email protected]> > >> > >> LAN/Telephony/Security and Control Systems Helpdesk: > >> Telephone: 434.984.8426 > >> sip: [email protected] > >> <mailto:[email protected]> > >> Fax: 434.984.8427 > >> > >> Helpdesk Contract Customers: > >> http://www.myitdepartment.net/gethelp/ > >> > >> Why do mathematicians always confuse Halloween and Christmas? > >> Because 31 Oct = 25 Dec. > >> > > > > -- > Andreas Speck at War Resisters' International > Conscientious Objection Campaigning Worker > 5 Caledonian Road - London N1 9DX - Britain > tel +44-20-7278 4040 - fax +44-20-7278 0444 > Skype warresisters > email [email protected] http://wri-irg.org > > Support War Resisters' International! Donate today! > Online: http://wri-irg.org/en/donate-en.htm > > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.984.8431 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Fax: 434.984.8427 Helpdesk Contract Customers: http://www.myitdepartment.net/gethelp/ Why do mathematicians always confuse Halloween and Christmas? Because 31 Oct = 25 Dec.
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