Hi there, On 21/07/10 16:28, Tony Graziano wrote: > So the phones are manually configured. Depending on the phone model > there might be an issue with their config. It's what you are not saying > here thats important. Sorry - btw - the same configuration worked with Voicemail on an older server with sipx-3.x > > Some phones do not do SRV lookups (or do them properly). The phone I was using to test was configured not to do them - which wasn't a problem with sipx-3.x
> > What kind of phone is it (firmware version is important if it is an ASIC > based phone)? Phone: Grandstream GXP1200 (HW0.2A) Software Version: Program-- 1.1.6.16 Bootloader-- 1.1.6.5 I could to test it change a phone to DHCP, and try it, but I'm not sure it makes a difference. Best wishes, Andreas > > > On Wed, Jul 21, 2010 at 11:22 AM, Andreas Speck at WRI > <[email protected] <mailto:[email protected]>> wrote: > > Hi there, > > On 21/07/10 13:08, Tony Graziano wrote: > > You can run the equivalent of preflight check from the sipx > diagnostics > > page. Please do so. The server "checks" itself and reports via > browser. > All tests, besides "Option 120 test", are working fine. All phones are > configured with static IP, and the same DNS servers as used by sipx. > > > > > Assuming your phones are registering via dns sip domain, not IP > address or > > hostname. > All phones register via hostname or IP address. And as said before, all > phones work fine for calling out, calling other extensions, receiving > calls, transferring calls. > > > > Assume all services are running and the phones are local to sipx. > All phones are local. > > The CDR records, as reported by sipx on the web interface, look like > this: > > Andreas Speck - andreas 101 21/07/10 11:48 00:00:00 > Failed > Andreas Speck - andreas 101 21/07/10 12:36 00:00:00 > Failed > Andreas Speck - andreas 7123 skype 21/07/10 12:40 00:00:07 > Completed > Andreas Speck - andreas 7123 skype 21/07/10 12:47 00:00:02 > Completed > > The interesting bit (maybe): there is nothing in the receipient columns > for calls to 101, which fail. > > Best wishes, > Andreas > > ============================ > > Tony Graziano, Manager > > Telephone: 434.984.8430 > > Fax: 434.984.8431 > > > > Email: [email protected] > <mailto:[email protected]> > > > > LAN/Telephony/Security and Control Systems Helpdesk: > > Telephone: 434.984.8426 > > Fax: 434.984.8427 > > > > Helpdesk Contract Customers: > > http://www.myitdepartment.net/gethelp/ > > > > ----- Original Message ----- > > From: [email protected] > <mailto:[email protected]> > > <[email protected] > <mailto:[email protected]>> > > To: sipxusers <[email protected] > <mailto:[email protected]>> > > Sent: Wed Jul 21 07:59:04 2010 > > Subject: Re: [sipx-users] SipX-4.2.0 Voicemail not working > > > > Hi there, > > > > On 21/07/10 12:01, Tony Graziano wrote: > >> Assuming you did not alter your dial plans did you... > > Here for example the Voicemail dialplan (which is activated): > > > > "International station length: 3 (which is correct for our setup) > > Voicemail extension: 101 > > Voicemail inbox prefix: 8 > > Voicemail type: Internal Voicemail Server > > Schedule: Always" > > > >> > >> activate the roles the server will be using? > > Yes, Voicemail role is activate > > > > Besides Instant Messaging, all roles are activated. > > > >> send the server profile? > > I did this for the phone testing things from. > > > >> restart any services prompted for? > > They have all been restarted. > >> > >> > >> Did you run the pre-flight tests in diagnostics? > > I can't use the Preflight stuff, as it is Windows only, and I > don't have > > access to any PC/Laptop running Windows (who uses that?) > > > >> Can you register a phone? > > Yes, all phones register. I can also make and receive calls, and > > transfer calls between extension. > > > > I can make calls via PSTN, receive calls via PSTN, make/receive calls > > via Skype (using siptheeskype running on a different server), and via > > sipgate.co.uk <http://sipgate.co.uk> . > > > > > >> > >> If you get through all of the above, then you should be able to dial > >> either of those. You should also include a description of how > your phone > >> connects to sipx 9is it local, remote) when asking for further > help with > >> this. > >> On Wed, Jul 21, 2010 at 6:53 AM, Andreas Speck at WRI > >> <[email protected] <mailto:[email protected]> > <mailto:[email protected] <mailto:[email protected]>>> wrote: > >> > >> Hi all, > >> > >> I installed SipX-4.2.0 (sipXconfig (4.2.0-018575 > 2010-04-15T00:40:11 > >> ecs-centos5)) on a new server, and everything works fine, > including > >> sipxbridge. > >> > >> However, what is not working is Voicemail, nor the Autoattendant. > >> > >> Both have the respective dialplans enabled. > >> > >> The services overview shows me that the Voicemail and > Autoattendant > >> service is running. > >> > >> However, whenever I dial either 101 (Voicemail), 8xxx (should > redirect > >> to Voicemail), or 100 (Operator), I get a 408 TIME OUT error > (pretty > >> quickly). > >> > >> Any hints? > >> > >> Thanks, > >> Andreas > >> > >> -- > >> Andreas Speck at War Resisters' International > >> Conscientious Objection Campaigning Worker > >> 5 Caledonian Road - London N1 9DX - Britain > >> tel +44-20-7278 4040 - fax +44-20-7278 0444 > >> Skype warresisters > >> email [email protected] <mailto:[email protected]> > <mailto:[email protected] <mailto:[email protected]>> > >> http://wri-irg.org > >> > >> Support War Resisters' International! Donate today! > >> Online: http://wri-irg.org/en/donate-en.htm > >> > >> > >> _______________________________________________ > >> sipx-users mailing list [email protected] > <mailto:[email protected]> > >> <mailto:[email protected] > <mailto:[email protected]>> > >> List Archive: http://list.sipfoundry.org/archive/sipx-users > >> Unsubscribe: > http://list.sipfoundry.org/mailman/listinfo/sipx-users > >> sipXecs IP PBX -- http://www.sipfoundry.org/ > >> > >> > >> > >> > >> -- > >> ====================== > >> Tony Graziano, Manager > >> Telephone: 434.984.8430 > >> sip: [email protected] > <mailto:[email protected]> > >> <mailto:[email protected] > <mailto:[email protected]>> > >> Fax: 434.984.8431 > >> > >> Email: [email protected] > <mailto:[email protected]> > <mailto:[email protected] > <mailto:[email protected]>> > >> > >> LAN/Telephony/Security and Control Systems Helpdesk: > >> Telephone: 434.984.8426 > >> sip: [email protected] > <mailto:[email protected]> > >> <mailto:[email protected] > <mailto:[email protected]>> > >> Fax: 434.984.8427 > >> > >> Helpdesk Contract Customers: > >> http://www.myitdepartment.net/gethelp/ > >> > >> Why do mathematicians always confuse Halloween and Christmas? > >> Because 31 Oct = 25 Dec. > >> > > > > -- > Andreas Speck at War Resisters' International > Conscientious Objection Campaigning Worker > 5 Caledonian Road - London N1 9DX - Britain > tel +44-20-7278 4040 - fax +44-20-7278 0444 > Skype warresisters > email [email protected] <mailto:[email protected]> > http://wri-irg.org > > Support War Resisters' International! Donate today! > Online: http://wri-irg.org/en/donate-en.htm > > > > > -- > ====================== > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: [email protected] > <mailto:[email protected]> > Fax: 434.984.8431 > > Email: [email protected] <mailto:[email protected]> > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: [email protected] > <mailto:[email protected]> > Fax: 434.984.8427 > > Helpdesk Contract Customers: > http://www.myitdepartment.net/gethelp/ > > Why do mathematicians always confuse Halloween and Christmas? > Because 31 Oct = 25 Dec. > -- Andreas Speck at War Resisters' International Conscientious Objection Campaigning Worker 5 Caledonian Road - London N1 9DX - Britain tel +44-20-7278 4040 - fax +44-20-7278 0444 Skype warresisters email [email protected] http://wri-irg.org Support War Resisters' International! Donate today! Online: http://wri-irg.org/en/donate-en.htm
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