Two things would help. A sip trace and if you have the ability a packet capture at your firewall (alternately a tcpdump at sipx of the transaction)..
I also recall there is a compatibility issue that shows on hairpinned calls using sipxbridge "depending upon the provider". So if you have more than one, fashion the dialplan to send calls out (forwarding) via the second provider) to determine if it is a provider compatibility. On Wed, Dec 22, 2010 at 6:28 AM, Peter van der Salm <[email protected]> wrote: > Thanks, Nikolay, Tony and Joegen! > I have checked the srv udp and a records for the trunk.pstnconnect.nl. Both > point at sip.mvoip.nl, which logically resolves to the same IP address. > So probably not the same cause as your issue Nikolay? > Tony see here: > [r...@sipx ~]# /usr/bin/sipxconfig-config --version > 4.2.1-018971.dhubler > Joegen and Tony, this is the sipxbridge log from the event: > "2010-12-21T12:53:27.920000Z":475900:JAVA:INFO:sipx.creativevalley.nl:Thread-25697:00000000:sipXbridge:"[SIPTransaction.java:1197][SIPTransaction.java:1183][EventScanner.java:365][SipProviderImpl.java:192][DialogFilter.java:1278][SIPClientTransaction.java:831][SIPClientTransaction.java:535][SIPClientTransaction.java:1453][UDPMessageChannel.java:541][UDPMessageChannel.java:459][UDPMessageChannel.java:295][Thread.java:619]" > "2010-12-21T12:53:27.920000Z":475901:JAVA:INFO:sipx.creativevalley.nl:Thread-25697:00000000:sipXbridge:"[SIPTransaction.java:1197][SIPTransaction.java:1183][UDPMessageChannel.java:546][UDPMessageChannel.java:459][UDPMessageChannel.java:295][Thread.java:619]" > "2010-12-21T12:53:27.920000Z":475902:JAVA:INFO:sipx.creativevalley.nl:PipelineThread-23:00000000:sipXbridge:"[SIPDialog.java:1598][SIPDialog.java:596][SIPTransactionStack.java:714][SipProviderImpl.java:516][CallControlManager.java:471][CallControlManager.java:3054][SipListenerImpl.java:451][EventScanner.java:224][SipProviderImpl.java:192][DialogFilter.java:1138][SIPServerTransaction.java:823][TCPMessageChannel.java:515][PipelinedMsgParser.java:361][Thread.java:619]" > "2010-12-21T12:53:27.921000Z":475903:JAVA:INFO:sipx.creativevalley.nl:PipelineThread-23:00000000:sipXbridge:"[SIPDialog.java:601][SIPTransactionStack.java:714][SipProviderImpl.java:516][CallControlManager.java:471][CallControlManager.java:3054][SipListenerImpl.java:451][EventScanner.java:224][SipProviderImpl.java:192][DialogFilter.java:1138][SIPServerTransaction.java:823][TCPMessageChannel.java:515][PipelinedMsgParser.java:361][Thread.java:619]" > "2010-12-21T12:53:27.921000Z":475904:JAVA:INFO:sipx.creativevalley.nl:PipelineThread-23:00000000:sipXbridge:"[SIPDialog.java:830][SIPDialog.java:1394][SipProviderImpl.java:523][CallControlManager.java:471][CallControlManager.java:3054][SipListenerImpl.java:451][EventScanner.java:224][SipProviderImpl.java:192][DialogFilter.java:1138][SIPServerTransaction.java:823][TCPMessageChannel.java:515][PipelinedMsgParser.java:361][Thread.java:619]" > "2010-12-21T12:53:27.921000Z":475905:JAVA:ERR:sipx.creativevalley.nl:PipelineThread-23:00000000:SipUtilities:"Unexpected > error creating INVITE " > java.lang.NullPointerException > at > org.sipfoundry.sipxbridge.SipUtilities.createInviteRequest(SipUtilities.java:687) > at > org.sipfoundry.sipxbridge.BackToBackUserAgent.sendInviteToItsp(BackToBackUserAgent.java:1671) > at > org.sipfoundry.sipxbridge.CallControlManager.processInvite(CallControlManager.java:621) > at > org.sipfoundry.sipxbridge.CallControlManager.processRequest(CallControlManager.java:3054) > at > org.sipfoundry.sipxbridge.SipListenerImpl.processRequest(SipListenerImpl.java:451) > at gov.nist.javax.sip.EventScanner.deliverEvent(EventScanner.java:224) > at gov.nist.javax.sip.SipProviderImpl.handleEvent(SipProviderImpl.java:192) > at gov.nist.javax.sip.DialogFilter.processRequest(DialogFilter.java:1138) > at > gov.nist.javax.sip.stack.SIPServerTransaction.processRequest(SIPServerTransaction.java:823) > at > gov.nist.javax.sip.stack.TCPMessageChannel.processMessage(TCPMessageChannel.java:515) > at > gov.nist.javax.sip.parser.PipelinedMsgParser.run(PipelinedMsgParser.java:361) > at java.lang.Thread.run(Thread.java:619) > "2010-12-21T12:53:27.921000Z":475906:JAVA:ERR:sipx.creativevalley.nl:PipelineThread-23:00000000:BackToBackUserAgent:"Error > occurred during processing of request " > org.sipfoundry.sipxbridge.SipXbridgeException: Unexpected error creating > INVITE > at > org.sipfoundry.sipxbridge.SipUtilities.createInviteRequest(SipUtilities.java:837) > at > org.sipfoundry.sipxbridge.BackToBackUserAgent.sendInviteToItsp(BackToBackUserAgent.java:1671) > at > org.sipfoundry.sipxbridge.CallControlManager.processInvite(CallControlManager.java:621) > at > org.sipfoundry.sipxbridge.CallControlManager.processRequest(CallControlManager.java:3054) > at > org.sipfoundry.sipxbridge.SipListenerImpl.processRequest(SipListenerImpl.java:451) > at gov.nist.javax.sip.EventScanner.deliverEvent(EventScanner.java:224) > at gov.nist.javax.sip.SipProviderImpl.handleEvent(SipProviderImpl.java:192) > at gov.nist.javax.sip.DialogFilter.processRequest(DialogFilter.java:1138) > at > gov.nist.javax.sip.stack.SIPServerTransaction.processRequest(SIPServerTransaction.java:823) > at > gov.nist.javax.sip.stack.TCPMessageChannel.processMessage(TCPMessageChannel.java:515) > at > gov.nist.javax.sip.parser.PipelinedMsgParser.run(PipelinedMsgParser.java:361) > at java.lang.Thread.run(Thread.java:619) > Caused by: java.lang.NullPointerException > at > org.sipfoundry.sipxbridge.SipUtilities.createInviteRequest(SipUtilities.java:687) > ... 11 more > "2010-12-21T12:53:27.921000Z":475907:JAVA:INFO:sipx.creativevalley.nl:PipelineThread-23:00000000:sipXbridge:"[SIPDialog.java:2635][SIPServerTransaction.java:1392][CallControlUtilities.java:49][BackToBackUserAgent.java:1922][CallControlManager.java:621][CallControlManager.java:3054][SipListenerImpl.java:451][EventScanner.java:224][SipProviderImpl.java:192][DialogFilter.java:1138][SIPServerTransaction.java:823][TCPMessageChannel.java:515][PipelinedMsgParser.java:361][Thread.java:619]" > "2010-12-21T12:53:27.921000Z":475908:JAVA:INFO:sipx.creativevalley.nl:PipelineThread-23:00000000:sipXbridge:"[SIPDialog.java:1233][SIPDialog.java:2829][SIPServerTransaction.java:1392][CallControlUtilities.java:49][BackToBackUserAgent.java:1922][CallControlManager.java:621][CallControlManager.java:3054][SipListenerImpl.java:451][EventScanner.java:224][SipProviderImpl.java:192][DialogFilter.java:1138][SIPServerTransaction.java:823][TCPMessageChannel.java:515][PipelinedMsgParser.java:361][Thread.java:619]" > "2010-12-21T12:53:27.922000Z":475909:JAVA:INFO:sipx.creativevalley.nl:PipelineThread-23:00000000:sipXbridge:"[SipProviderImpl.java:182][SIPServerTransaction.java:1399][CallControlUtilities.java:49][BackToBackUserAgent.java:1922][CallControlManager.java:621][CallControlManager.java:3054][SipListenerImpl.java:451][EventScanner.java:224][SipProviderImpl.java:192][DialogFilter.java:1138][SIPServerTransaction.java:823][TCPMessageChannel.java:515][PipelinedMsgParser.java:361][Thread.java:619]" > "2010-12-21T12:53:27.922000Z":475910:JAVA:INFO:sipx.creativevalley.nl:PipelineThread-23:00000000:sipXbridge:"[SIPTransaction.java:556][SIPServerTransaction.java:1476][SIPServerTransaction.java:991][SIPServerTransaction.java:1419][CallControlUtilities.java:49][BackToBackUserAgent.java:1922][CallControlManager.java:621][CallControlManager.java:3054][SipListenerImpl.java:451][EventScanner.java:224][SipProviderImpl.java:192][DialogFilter.java:1138][SIPServerTransaction.java:823][TCPMessageChannel.java:515][PipelinedMsgParser.java:361][Thread.java:619]" > "2010-12-21T12:53:27.923000Z":475911:OUTGOING:INFO:sipx.creativevalley.nl:PipelineThread-23:00000000:sipXbridge:"Sent > SIP Message :\n----Remote Host:192.168.4.10---- Port: 34041----\nSIP/2.0 500 > Server Internal Error\r\nCall-ID: > [email protected]\r\ncseq: 1 INVITE\r\nTo: > \"anonymous\" <sip:[email protected]>\r\nVia: SIP/2.0/TCP > 192.168.4.10;branch=z9hG4bK-XX-d116aVT2KTjRSX6YVAMHLtkNpQ;rport=34041\r\nVia: > SIP/2.0/UDP > 192.168.4.10;branch=z9hG4bK-XX-d110HIiEzK8b1sevlCYQ5be`Pg~unFPCqtLM7g8PUnwj51C1Q\r\nVia: > SIP/2.0/UDP > 192.168.4.10:5090;branch=z9hG4bK846db439f18ce17f4b8a56080e21f04a3331;sipxecs-id=656240e\r\nFrom: > \"anonymous\" <sip:82.148.198.254>;tag=1063699185\r\nServer: sipXecs/4.2.1 > sipXecs/sipxbridge (Linux)\r\nContent-Type: > message/sipfrag\r\nContent-Length: 73\r\n\r\nException Info Unexpected error > creating INVITE at > SipUtilities.java:837--------------------END--------------------\n" > Is there more I could do? > Kind Regards , > Peter van der Salm > > > Smart Future cv, > Buys Ballotstraat 14, > 3572 ZR Utrecht, > The Netherlands > phone: +31 302 720 278 > fax: +31 847 156 296 > mobile: +31 620 749 471 > [email protected] > > > On Dec 22, 2010, at 9:21 , Nikolay Kondratyev wrote: > > Recently i have analogous (Internal server Error at sipxbridge with similar > exeption in the log) problem. > In my case the problem occurs (as far as i can localize it) when _sip._udp > srv record points to different ip address then the a-record for the ITSP > domain. > So... just in case... i would check if > dig -t srv _sip._udp.trunk.pstnconnect.nl > and > dig -t a trunk.pstnconnect.nl > point to different ip addresses. > > If yes (different), then the problem is similar to mine. > Rgds, > Nikolay. > > > ________________________________ > From: [email protected] > [mailto:[email protected]] On Behalf Of Peter van der > Salm > Sent: Tuesday, December 21, 2010 5:09 PM > To: [email protected] > Subject: [sipx-users] hairpin transfer from/to pstn causes error > :SipUtilities.java:837 > > > Folks, > Since upgrading to 4.2.1 we have failed blind transfers for calls coming > from the pstn and being transferred out to the pstn again. > the logs show this message: > Time: 2010-12-21T12:53:27.922414Z > Frame: 13 sipxbridge.xml:475911 sipXproxy.xml:3091302 > Source: sipx.creativevalley.nl-sipXbridge > Dest: sipx.creativevalley.nl-SipXProxy > SIP/2.0 500 Server Internal Error > Call-ID: [email protected] > CSeq: 1 INVITE > To: "anonymous" <sip:[email protected]> > Via: SIP/2.0/TCP > 192.168.4.10;branch=z9hG4bK-XX-d116aVT2KTjRSX6YVAMHLtkNpQ;rport=34041 > Via: SIP/2.0/UDP > 192.168.4.10;branch=z9hG4bK-XX-d110HIiEzK8b1sevlCYQ5be`Pg~unFPCqtLM7g8PUnwj51C1Q > Via: SIP/2.0/UDP > 192.168.4.10:5090;branch=z9hG4bK846db439f18ce17f4b8a56080e21f04a3331;sipxecs-id=656240e > From: "anonymous" <sip:82.148.198.254>;tag=1063699185 > Server: sipXecs/4.2.1 sipXecs/sipxbridge (Linux) > Content-Type: message/sipfrag > Content-Length: 73 > Exception Info Unexpected error creating INVITE at SipUtilities.java:837 > I have attached the sipviewer merged.xml file of the event. > Has anybody seen this before? Any sugestions on how we can solve this, or > workaround the issue? > I am not a sip protocol expert, but what I see looks pretty normal to my > eye. Except for the java error of course..... > Thanks! > > Peter van der Salm > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > Smart Future cv, > Buys Ballotstraat 14, > 3572 ZR Utrecht, > The Netherlands > phone: +31 302 720 278 > fax: +31 847 156 296 > mobile: +31 620 749 471 > [email protected] > > > Smart Future cv, > Buys Ballotstraat 14, > 3572 ZR Utrecht, > The Netherlands > phone: +31 302 720 278 > fax: +31 847 156 296 > mobile: +31 620 749 471 > [email protected] > > > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ====================== Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.326.5325 Email: [email protected] LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Contract Customers: http://support.myitdepartment.net Blog: http://blog.myitdepartment.net Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
