| Hi Folks,
Thanks so much for this suggestion. I will replace the current mobile dial plan ( that is for 10 digit numbers starting with 06) with a custom dial plan. The funny thing is that we have just 1 Gateway, so theoretically there should not be anything to choose from. Also, further analyses of the CDRs shows that the problem occurs on some calls, but not on all calls being hairpinned. I will try the dial plan changes, will have to wait until tonight before I can enable them, after all it's a live installation....
Tony: Would a pcap capture still be helpfull? It would require gathering quite some data, as we have to wait until the error shows up again....
Peter van der Salm

Strijkviertel 61c Phone +31 30 7 670 670 3454 PK De Meern Direct +31 30 7 670 607 The Netherlands Fax +31 30 7 670 671 Mobile +31 62 0 749 471 Lumiad, when it comes to wireless... This communication contains information which is confidential and may also be privileged. It is for the exclusive use of the intended recipient(s). If you are not the intended recipient(s), please note that any distribution, copying or use of the communication or the information in it is strictly prohibited. If you have received this communication in error, please notify the sender immediately and then destroy any copies of it.
On Dec 23, 2010, at 24:28 , Tony Graziano wrote: (hint, if the dialplan is having a problem choosing what account to use then try a dialplan like this... "the forward number is "10" digits, so have a dialplan (customer) that prepends the 10 digits with "55" and send only the matched suffix and be able to positively choose the gateway. This means the forward number in the portal would be (ex: 554443332222, to send to 4443332222 using gateway xyz). On Wed, Dec 22, 2010 at 6:15 PM, Joegen Baclor < [email protected]> wrote: It seems that the bridge is unable to determine the itsp-account to use for
the outbound INVITE. Are you sure you are using the correct prefix when
transferring the call? seeing the entire call from initial INVITE up to the
failure point would be better.
On Wednesday, 22 December, 2010 07:28 PM, Peter van der Salm wrote:
Thanks, Nikolay, Tony and Joegen!
I have checked the srv udp and a records for the trunk.pstnconnect.nl. Both
point at sip.mvoip.nl, which logically resolves to the same IP address.
So probably not the same cause as your issue Nikolay?
Tony see here:
[r...@sipx ~]# /usr/bin/sipxconfig-config --version
4.2.1-018971.dhubler
Joegen and Tony, this is the sipxbridge log from the event:
"2010-12-21T12:53:27.920000Z":475900:JAVA:INFO:sipx.creativevalley.nl:Thread-25697:00000000:sipXbridge:"[SIPTransaction.java:1197][SIPTransaction.java:1183][EventScanner.java:365][SipProviderImpl.java:192][DialogFilter.java:1278][SIPClientTransaction.java:831][SIPClientTransaction.java:535][SIPClientTransaction.java:1453][UDPMessageChannel.java:541][UDPMessageChannel.java:459][UDPMessageChannel.java:295][Thread.java:619]"
"2010-12-21T12:53:27.920000Z":475901:JAVA:INFO:sipx.creativevalley.nl:Thread-25697:00000000:sipXbridge:"[SIPTransaction.java:1197][SIPTransaction.java:1183][UDPMessageChannel.java:546][UDPMessageChannel.java:459][UDPMessageChannel.java:295][Thread.java:619]"
"2010-12-21T12:53:27.920000Z":475902:JAVA:INFO:sipx.creativevalley.nl:PipelineThread-23:00000000:sipXbridge:"[SIPDialog.java:1598][SIPDialog.java:596][SIPTransactionStack.java:714][SipProviderImpl.java:516][CallControlManager.java:471][CallControlManager.java:3054][SipListenerImpl.java:451][EventScanner.java:224][SipProviderImpl.java:192][DialogFilter.java:1138][SIPServerTransaction.java:823][TCPMessageChannel.java:515][PipelinedMsgParser.java:361][Thread.java:619]"
"2010-12-21T12:53:27.921000Z":475903:JAVA:INFO:sipx.creativevalley.nl:PipelineThread-23:00000000:sipXbridge:"[SIPDialog.java:601][SIPTransactionStack.java:714][SipProviderImpl.java:516][CallControlManager.java:471][CallControlManager.java:3054][SipListenerImpl.java:451][EventScanner.java:224][SipProviderImpl.java:192][DialogFilter.java:1138][SIPServerTransaction.java:823][TCPMessageChannel.java:515][PipelinedMsgParser.java:361][Thread.java:619]"
"2010-12-21T12:53:27.921000Z":475904:JAVA:INFO:sipx.creativevalley.nl:PipelineThread-23:00000000:sipXbridge:"[SIPDialog.java:830][SIPDialog.java:1394][SipProviderImpl.java:523][CallControlManager.java:471][CallControlManager.java:3054][SipListenerImpl.java:451][EventScanner.java:224][SipProviderImpl.java:192][DialogFilter.java:1138][SIPServerTransaction.java:823][TCPMessageChannel.java:515][PipelinedMsgParser.java:361][Thread.java:619]"
"2010-12-21T12:53:27.921000Z":475905:JAVA:ERR:sipx.creativevalley.nl:PipelineThread-23:00000000:SipUtilities:"Unexpected
error creating INVITE "
java.lang.NullPointerException
at
org.sipfoundry.sipxbridge.SipUtilities.createInviteRequest(SipUtilities.java:687)
at
org.sipfoundry.sipxbridge.BackToBackUserAgent.sendInviteToItsp(BackToBackUserAgent.java:1671)
at
org.sipfoundry.sipxbridge.CallControlManager.processInvite(CallControlManager.java:621)
at
org.sipfoundry.sipxbridge.CallControlManager.processRequest(CallControlManager.java:3054)
at
org.sipfoundry.sipxbridge.SipListenerImpl.processRequest(SipListenerImpl.java:451)
at gov.nist.javax.sip.EventScanner.deliverEvent(EventScanner.java:224)
at gov.nist.javax.sip.SipProviderImpl.handleEvent(SipProviderImpl.java:192)
at gov.nist.javax.sip.DialogFilter.processRequest(DialogFilter.java:1138)
at
gov.nist.javax.sip.stack.SIPServerTransaction.processRequest(SIPServerTransaction.java:823)
at
gov.nist.javax.sip.stack.TCPMessageChannel.processMessage(TCPMessageChannel.java:515)
at
gov.nist.javax.sip.parser.PipelinedMsgParser.run(PipelinedMsgParser.java:361)
at java.lang.Thread.run(Thread.java:619)
"2010-12-21T12:53:27.921000Z":475906:JAVA:ERR:sipx.creativevalley.nl:PipelineThread-23:00000000:BackToBackUserAgent:"Error
occurred during processing of request "
org.sipfoundry.sipxbridge.SipXbridgeException: Unexpected error creating
INVITE
at
org.sipfoundry.sipxbridge.SipUtilities.createInviteRequest(SipUtilities.java:837)
at
org.sipfoundry.sipxbridge.BackToBackUserAgent.sendInviteToItsp(BackToBackUserAgent.java:1671)
at
org.sipfoundry.sipxbridge.CallControlManager.processInvite(CallControlManager.java:621)
at
org.sipfoundry.sipxbridge.CallControlManager.processRequest(CallControlManager.java:3054)
at
org.sipfoundry.sipxbridge.SipListenerImpl.processRequest(SipListenerImpl.java:451)
at gov.nist.javax.sip.EventScanner.deliverEvent(EventScanner.java:224)
at gov.nist.javax.sip.SipProviderImpl.handleEvent(SipProviderImpl.java:192)
at gov.nist.javax.sip.DialogFilter.processRequest(DialogFilter.java:1138)
at
gov.nist.javax.sip.stack.SIPServerTransaction.processRequest(SIPServerTransaction.java:823)
at
gov.nist.javax.sip.stack.TCPMessageChannel.processMessage(TCPMessageChannel.java:515)
at
gov.nist.javax.sip.parser.PipelinedMsgParser.run(PipelinedMsgParser.java:361)
at java.lang.Thread.run(Thread.java:619)
Caused by: java.lang.NullPointerException
at
org.sipfoundry.sipxbridge.SipUtilities.createInviteRequest(SipUtilities.java:687)
... 11 more
"2010-12-21T12:53:27.921000Z":475907:JAVA:INFO:sipx.creativevalley.nl:PipelineThread-23:00000000:sipXbridge:"[SIPDialog.java:2635][SIPServerTransaction.java:1392][CallControlUtilities.java:49][BackToBackUserAgent.java:1922][CallControlManager.java:621][CallControlManager.java:3054][SipListenerImpl.java:451][EventScanner.java:224][SipProviderImpl.java:192][DialogFilter.java:1138][SIPServerTransaction.java:823][TCPMessageChannel.java:515][PipelinedMsgParser.java:361][Thread.java:619]"
"2010-12-21T12:53:27.921000Z":475908:JAVA:INFO:sipx.creativevalley.nl:PipelineThread-23:00000000:sipXbridge:"[SIPDialog.java:1233][SIPDialog.java:2829][SIPServerTransaction.java:1392][CallControlUtilities.java:49][BackToBackUserAgent.java:1922][CallControlManager.java:621][CallControlManager.java:3054][SipListenerImpl.java:451][EventScanner.java:224][SipProviderImpl.java:192][DialogFilter.java:1138][SIPServerTransaction.java:823][TCPMessageChannel.java:515][PipelinedMsgParser.java:361][Thread.java:619]"
"2010-12-21T12:53:27.922000Z":475909:JAVA:INFO:sipx.creativevalley.nl:PipelineThread-23:00000000:sipXbridge:"[SipProviderImpl.java:182][SIPServerTransaction.java:1399][CallControlUtilities.java:49][BackToBackUserAgent.java:1922][CallControlManager.java:621][CallControlManager.java:3054][SipListenerImpl.java:451][EventScanner.java:224][SipProviderImpl.java:192][DialogFilter.java:1138][SIPServerTransaction.java:823][TCPMessageChannel.java:515][PipelinedMsgParser.java:361][Thread.java:619]"
"2010-12-21T12:53:27.922000Z":475910:JAVA:INFO:sipx.creativevalley.nl:PipelineThread-23:00000000:sipXbridge:"[SIPTransaction.java:556][SIPServerTransaction.java:1476][SIPServerTransaction.java:991][SIPServerTransaction.java:1419][CallControlUtilities.java:49][BackToBackUserAgent.java:1922][CallControlManager.java:621][CallControlManager.java:3054][SipListenerImpl.java:451][EventScanner.java:224][SipProviderImpl.java:192][DialogFilter.java:1138][SIPServerTransaction.java:823][TCPMessageChannel.java:515][PipelinedMsgParser.java:361][Thread.java:619]"
"2010-12-21T12:53:27.923000Z":475911:OUTGOING:INFO:sipx.creativevalley.nl:PipelineThread-23:00000000:sipXbridge:"Sent
SIP Message :\n----Remote Host:192.168.4.10---- Port: 34041----\nSIP/2.0 500
Server Internal Error\r\nCall-ID:
[email protected]\r\ncseq: 1 INVITE\r\nTo:
\"anonymous\" <sip:[email protected]>\r\nVia: SIP/2.0/TCP
192.168.4.10;branch=z9hG4bK-XX-d116aVT2KTjRSX6YVAMHLtkNpQ;rport=34041\r\nVia:
SIP/2.0/UDP
192.168.4.10;branch=z9hG4bK-XX-d110HIiEzK8b1sevlCYQ5be`Pg~unFPCqtLM7g8PUnwj51C1Q\r\nVia:
SIP/2.0/UDP
192.168.4.10:5090;branch=z9hG4bK846db439f18ce17f4b8a56080e21f04a3331;sipxecs-id=656240e\r\nFrom:
\"anonymous\" <sip:82.148.198.254>;tag=1063699185\r\nServer: sipXecs/4.2.1
sipXecs/sipxbridge (Linux)\r\nContent-Type:
message/sipfrag\r\nContent-Length: 73\r\n\r\nException Info Unexpected error
creating INVITE at
SipUtilities.java:837--------------------END--------------------\n"
Is there more I could do?
Kind Regards ,
Peter van der Salm
Smart Future cv,
Buys Ballotstraat 14,
3572 ZR Utrecht,
The Netherlands
phone: +31 302 720 278
fax: +31 847 156 296
mobile: +31 620 749 471
[email protected]
On Dec 22, 2010, at 9:21 , Nikolay Kondratyev wrote:
Recently i have analogous (Internal server Error at sipxbridge with similar
exeption in the log) problem.
In my case the problem occurs (as far as i can localize it) when _sip._udp
srv record points to different ip address then the a-record for the ITSP
domain.
So... just in case... i would check if
dig -t srv _sip._udp.trunk.pstnconnect.nl
and
dig -t a trunk.pstnconnect.nl
point to different ip addresses.
If yes (different), then the problem is similar to mine.
Rgds,
Nikolay.
________________________________
From: [email protected]
[mailto:[email protected]] On Behalf Of Peter van der
Salm
Sent: Tuesday, December 21, 2010 5:09 PM
To: [email protected]
Subject: [sipx-users] hairpin transfer from/to pstn causes error
:SipUtilities.java:837
Folks,
Since upgrading to 4.2.1 we have failed blind transfers for calls coming
from the pstn and being transferred out to the pstn again.
the logs show this message:
Time: 2010-12-21T12:53:27.922414Z
Frame: 13 sipxbridge.xml:475911 sipXproxy.xml:3091302
Source: sipx.creativevalley.nl-sipXbridge
Dest: sipx.creativevalley.nl-SipXProxy
SIP/2.0 500 Server Internal Error
Call-ID: [email protected]
CSeq: 1 INVITE
To: "anonymous" <sip:[email protected]>
Via: SIP/2.0/TCP
192.168.4.10;branch=z9hG4bK-XX-d116aVT2KTjRSX6YVAMHLtkNpQ;rport=34041
Via: SIP/2.0/UDP
192.168.4.10;branch=z9hG4bK-XX-d110HIiEzK8b1sevlCYQ5be`Pg~unFPCqtLM7g8PUnwj51C1Q
Via: SIP/2.0/UDP
192.168.4.10:5090;branch=z9hG4bK846db439f18ce17f4b8a56080e21f04a3331;sipxecs-id=656240e
From: "anonymous" <sip:82.148.198.254>;tag=1063699185
Server: sipXecs/4.2.1 sipXecs/sipxbridge (Linux)
Content-Type: message/sipfrag
Content-Length: 73
Exception Info Unexpected error creating INVITE at SipUtilities.java:837
I have attached the sipviewer merged.xml file of the event.
Has anybody seen this before? Any sugestions on how we can solve this, or
workaround the issue?
I am not a sip protocol expert, but what I see looks pretty normal to my
eye. Except for the java error of course.....
Thanks!
Peter van der Salm
_______________________________________________
sipx-users mailing list
[email protected]
List Archive: http://list.sipfoundry.org/archive/sipx-users/
Smart Future cv,
Buys Ballotstraat 14,
3572 ZR Utrecht,
The Netherlands
phone: +31 302 720 278
fax: +31 847 156 296
mobile: +31 620 749 471
[email protected]
Smart Future cv,
Buys Ballotstraat 14,
3572 ZR Utrecht,
The Netherlands
phone: +31 302 720 278
fax: +31 847 156 296
mobile: +31 620 749 471
[email protected]
_______________________________________________
sipx-users mailing list
[email protected]
List Archive: http://list.sipfoundry.org/archive/sipx-users/
_______________________________________________
sipx-users mailing list
[email protected]
List Archive: http://list.sipfoundry.org/archive/sipx-users/
_______________________________________________ sipx-users mailing list [email protected]List Archive: http://list.sipfoundry.org/archive/sipx-users/
Smart Future cv, Buys Ballotstraat 14, 3572 ZR Utrecht, The Netherlands phone: +31 302 720 278 fax: +31 847 156 296 mobile: +31 620 749 471
|