(hint, if the dialplan is having a problem choosing what account to use then try a dialplan like this... "the forward number is "10" digits, so have a dialplan (customer) that prepends the 10 digits with "55" and send only the matched suffix and be able to positively choose the gateway. This means the forward number in the portal would be (ex: 554443332222, to send to 4443332222 using gateway xyz).
On Wed, Dec 22, 2010 at 6:15 PM, Joegen Baclor <[email protected]> wrote: > It seems that the bridge is unable to determine the itsp-account to use for > the outbound INVITE. Are you sure you are using the correct prefix when > transferring the call? seeing the entire call from initial INVITE up to the > failure point would be better. > > > On Wednesday, 22 December, 2010 07:28 PM, Peter van der Salm wrote: > > Thanks, Nikolay, Tony and Joegen! > I have checked the srv udp and a records for the trunk.pstnconnect.nl. Both > point at sip.mvoip.nl, which logically resolves to the same IP address. > So probably not the same cause as your issue Nikolay? > Tony see here: > [r...@sipx ~]# /usr/bin/sipxconfig-config --version > 4.2.1-018971.dhubler > Joegen and Tony, this is the sipxbridge log from the event: > "2010-12-21T12:53:27.920000Z":475900:JAVA:INFO:sipx.creativevalley.nl:Thread-25697:00000000:sipXbridge:"[SIPTransaction.java:1197][SIPTransaction.java:1183][EventScanner.java:365][SipProviderImpl.java:192][DialogFilter.java:1278][SIPClientTransaction.java:831][SIPClientTransaction.java:535][SIPClientTransaction.java:1453][UDPMessageChannel.java:541][UDPMessageChannel.java:459][UDPMessageChannel.java:295][Thread.java:619]" > "2010-12-21T12:53:27.920000Z":475901:JAVA:INFO:sipx.creativevalley.nl:Thread-25697:00000000:sipXbridge:"[SIPTransaction.java:1197][SIPTransaction.java:1183][UDPMessageChannel.java:546][UDPMessageChannel.java:459][UDPMessageChannel.java:295][Thread.java:619]" > "2010-12-21T12:53:27.920000Z":475902:JAVA:INFO:sipx.creativevalley.nl:PipelineThread-23:00000000:sipXbridge:"[SIPDialog.java:1598][SIPDialog.java:596][SIPTransactionStack.java:714][SipProviderImpl.java:516][CallControlManager.java:471][CallControlManager.java:3054][SipListenerImpl.java:451][EventScanner.java:224][SipProviderImpl.java:192][DialogFilter.java:1138][SIPServerTransaction.java:823][TCPMessageChannel.java:515][PipelinedMsgParser.java:361][Thread.java:619]" > "2010-12-21T12:53:27.921000Z":475903:JAVA:INFO:sipx.creativevalley.nl:PipelineThread-23:00000000:sipXbridge:"[SIPDialog.java:601][SIPTransactionStack.java:714][SipProviderImpl.java:516][CallControlManager.java:471][CallControlManager.java:3054][SipListenerImpl.java:451][EventScanner.java:224][SipProviderImpl.java:192][DialogFilter.java:1138][SIPServerTransaction.java:823][TCPMessageChannel.java:515][PipelinedMsgParser.java:361][Thread.java:619]" > "2010-12-21T12:53:27.921000Z":475904:JAVA:INFO:sipx.creativevalley.nl:PipelineThread-23:00000000:sipXbridge:"[SIPDialog.java:830][SIPDialog.java:1394][SipProviderImpl.java:523][CallControlManager.java:471][CallControlManager.java:3054][SipListenerImpl.java:451][EventScanner.java:224][SipProviderImpl.java:192][DialogFilter.java:1138][SIPServerTransaction.java:823][TCPMessageChannel.java:515][PipelinedMsgParser.java:361][Thread.java:619]" > "2010-12-21T12:53:27.921000Z":475905:JAVA:ERR:sipx.creativevalley.nl:PipelineThread-23:00000000:SipUtilities:"Unexpected > error creating INVITE " > java.lang.NullPointerException > at > org.sipfoundry.sipxbridge.SipUtilities.createInviteRequest(SipUtilities.java:687) > at > org.sipfoundry.sipxbridge.BackToBackUserAgent.sendInviteToItsp(BackToBackUserAgent.java:1671) > at > org.sipfoundry.sipxbridge.CallControlManager.processInvite(CallControlManager.java:621) > at > org.sipfoundry.sipxbridge.CallControlManager.processRequest(CallControlManager.java:3054) > at > org.sipfoundry.sipxbridge.SipListenerImpl.processRequest(SipListenerImpl.java:451) > at gov.nist.javax.sip.EventScanner.deliverEvent(EventScanner.java:224) > at gov.nist.javax.sip.SipProviderImpl.handleEvent(SipProviderImpl.java:192) > at gov.nist.javax.sip.DialogFilter.processRequest(DialogFilter.java:1138) > at > gov.nist.javax.sip.stack.SIPServerTransaction.processRequest(SIPServerTransaction.java:823) > at > gov.nist.javax.sip.stack.TCPMessageChannel.processMessage(TCPMessageChannel.java:515) > at > gov.nist.javax.sip.parser.PipelinedMsgParser.run(PipelinedMsgParser.java:361) > at java.lang.Thread.run(Thread.java:619) > "2010-12-21T12:53:27.921000Z":475906:JAVA:ERR:sipx.creativevalley.nl:PipelineThread-23:00000000:BackToBackUserAgent:"Error > occurred during processing of request " > org.sipfoundry.sipxbridge.SipXbridgeException: Unexpected error creating > INVITE > at > org.sipfoundry.sipxbridge.SipUtilities.createInviteRequest(SipUtilities.java:837) > at > org.sipfoundry.sipxbridge.BackToBackUserAgent.sendInviteToItsp(BackToBackUserAgent.java:1671) > at > org.sipfoundry.sipxbridge.CallControlManager.processInvite(CallControlManager.java:621) > at > org.sipfoundry.sipxbridge.CallControlManager.processRequest(CallControlManager.java:3054) > at > org.sipfoundry.sipxbridge.SipListenerImpl.processRequest(SipListenerImpl.java:451) > at gov.nist.javax.sip.EventScanner.deliverEvent(EventScanner.java:224) > at gov.nist.javax.sip.SipProviderImpl.handleEvent(SipProviderImpl.java:192) > at gov.nist.javax.sip.DialogFilter.processRequest(DialogFilter.java:1138) > at > gov.nist.javax.sip.stack.SIPServerTransaction.processRequest(SIPServerTransaction.java:823) > at > gov.nist.javax.sip.stack.TCPMessageChannel.processMessage(TCPMessageChannel.java:515) > at > gov.nist.javax.sip.parser.PipelinedMsgParser.run(PipelinedMsgParser.java:361) > at java.lang.Thread.run(Thread.java:619) > Caused by: java.lang.NullPointerException > at > org.sipfoundry.sipxbridge.SipUtilities.createInviteRequest(SipUtilities.java:687) > ... 11 more > "2010-12-21T12:53:27.921000Z":475907:JAVA:INFO:sipx.creativevalley.nl:PipelineThread-23:00000000:sipXbridge:"[SIPDialog.java:2635][SIPServerTransaction.java:1392][CallControlUtilities.java:49][BackToBackUserAgent.java:1922][CallControlManager.java:621][CallControlManager.java:3054][SipListenerImpl.java:451][EventScanner.java:224][SipProviderImpl.java:192][DialogFilter.java:1138][SIPServerTransaction.java:823][TCPMessageChannel.java:515][PipelinedMsgParser.java:361][Thread.java:619]" > "2010-12-21T12:53:27.921000Z":475908:JAVA:INFO:sipx.creativevalley.nl:PipelineThread-23:00000000:sipXbridge:"[SIPDialog.java:1233][SIPDialog.java:2829][SIPServerTransaction.java:1392][CallControlUtilities.java:49][BackToBackUserAgent.java:1922][CallControlManager.java:621][CallControlManager.java:3054][SipListenerImpl.java:451][EventScanner.java:224][SipProviderImpl.java:192][DialogFilter.java:1138][SIPServerTransaction.java:823][TCPMessageChannel.java:515][PipelinedMsgParser.java:361][Thread.java:619]" > "2010-12-21T12:53:27.922000Z":475909:JAVA:INFO:sipx.creativevalley.nl:PipelineThread-23:00000000:sipXbridge:"[SipProviderImpl.java:182][SIPServerTransaction.java:1399][CallControlUtilities.java:49][BackToBackUserAgent.java:1922][CallControlManager.java:621][CallControlManager.java:3054][SipListenerImpl.java:451][EventScanner.java:224][SipProviderImpl.java:192][DialogFilter.java:1138][SIPServerTransaction.java:823][TCPMessageChannel.java:515][PipelinedMsgParser.java:361][Thread.java:619]" > "2010-12-21T12:53:27.922000Z":475910:JAVA:INFO:sipx.creativevalley.nl:PipelineThread-23:00000000:sipXbridge:"[SIPTransaction.java:556][SIPServerTransaction.java:1476][SIPServerTransaction.java:991][SIPServerTransaction.java:1419][CallControlUtilities.java:49][BackToBackUserAgent.java:1922][CallControlManager.java:621][CallControlManager.java:3054][SipListenerImpl.java:451][EventScanner.java:224][SipProviderImpl.java:192][DialogFilter.java:1138][SIPServerTransaction.java:823][TCPMessageChannel.java:515][PipelinedMsgParser.java:361][Thread.java:619]" > "2010-12-21T12:53:27.923000Z":475911:OUTGOING:INFO:sipx.creativevalley.nl:PipelineThread-23:00000000:sipXbridge:"Sent > SIP Message :\n----Remote Host:192.168.4.10---- Port: 34041----\nSIP/2.0 500 > Server Internal Error\r\nCall-ID: > [email protected]\r\ncseq: 1 INVITE\r\nTo: > \"anonymous\" <sip:[email protected]>\r\nVia: SIP/2.0/TCP > 192.168.4.10;branch=z9hG4bK-XX-d116aVT2KTjRSX6YVAMHLtkNpQ;rport=34041\r\nVia: > SIP/2.0/UDP > 192.168.4.10;branch=z9hG4bK-XX-d110HIiEzK8b1sevlCYQ5be`Pg~unFPCqtLM7g8PUnwj51C1Q\r\nVia: > SIP/2.0/UDP > 192.168.4.10:5090;branch=z9hG4bK846db439f18ce17f4b8a56080e21f04a3331;sipxecs-id=656240e\r\nFrom: > \"anonymous\" <sip:82.148.198.254>;tag=1063699185\r\nServer: sipXecs/4.2.1 > sipXecs/sipxbridge (Linux)\r\nContent-Type: > message/sipfrag\r\nContent-Length: 73\r\n\r\nException Info Unexpected error > creating INVITE at > SipUtilities.java:837--------------------END--------------------\n" > Is there more I could do? > Kind Regards , > Peter van der Salm > > > Smart Future cv, > Buys Ballotstraat 14, > 3572 ZR Utrecht, > The Netherlands > phone: +31 302 720 278 > fax: +31 847 156 296 > mobile: +31 620 749 471 > [email protected] > > > On Dec 22, 2010, at 9:21 , Nikolay Kondratyev wrote: > > Recently i have analogous (Internal server Error at sipxbridge with similar > exeption in the log) problem. > In my case the problem occurs (as far as i can localize it) when _sip._udp > srv record points to different ip address then the a-record for the ITSP > domain. > So... just in case... i would check if > dig -t srv _sip._udp.trunk.pstnconnect.nl > and > dig -t a trunk.pstnconnect.nl > point to different ip addresses. > > If yes (different), then the problem is similar to mine. > Rgds, > Nikolay. > > > ________________________________ > From: [email protected] > [mailto:[email protected]] On Behalf Of Peter van der > Salm > Sent: Tuesday, December 21, 2010 5:09 PM > To: [email protected] > Subject: [sipx-users] hairpin transfer from/to pstn causes error > :SipUtilities.java:837 > > > Folks, > Since upgrading to 4.2.1 we have failed blind transfers for calls coming > from the pstn and being transferred out to the pstn again. > the logs show this message: > Time: 2010-12-21T12:53:27.922414Z > Frame: 13 sipxbridge.xml:475911 sipXproxy.xml:3091302 > Source: sipx.creativevalley.nl-sipXbridge > Dest: sipx.creativevalley.nl-SipXProxy > SIP/2.0 500 Server Internal Error > Call-ID: [email protected] > CSeq: 1 INVITE > To: "anonymous" <sip:[email protected]> > Via: SIP/2.0/TCP > 192.168.4.10;branch=z9hG4bK-XX-d116aVT2KTjRSX6YVAMHLtkNpQ;rport=34041 > Via: SIP/2.0/UDP > 192.168.4.10;branch=z9hG4bK-XX-d110HIiEzK8b1sevlCYQ5be`Pg~unFPCqtLM7g8PUnwj51C1Q > Via: SIP/2.0/UDP > 192.168.4.10:5090;branch=z9hG4bK846db439f18ce17f4b8a56080e21f04a3331;sipxecs-id=656240e > From: "anonymous" <sip:82.148.198.254>;tag=1063699185 > Server: sipXecs/4.2.1 sipXecs/sipxbridge (Linux) > Content-Type: message/sipfrag > Content-Length: 73 > Exception Info Unexpected error creating INVITE at SipUtilities.java:837 > I have attached the sipviewer merged.xml file of the event. > Has anybody seen this before? Any sugestions on how we can solve this, or > workaround the issue? > I am not a sip protocol expert, but what I see looks pretty normal to my > eye. Except for the java error of course..... > Thanks! > > Peter van der Salm > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > Smart Future cv, > Buys Ballotstraat 14, > 3572 ZR Utrecht, > The Netherlands > phone: +31 302 720 278 > fax: +31 847 156 296 > mobile: +31 620 749 471 > [email protected] > > > Smart Future cv, > Buys Ballotstraat 14, > 3572 ZR Utrecht, > The Netherlands > phone: +31 302 720 278 > fax: +31 847 156 296 > mobile: +31 620 749 471 > [email protected] > > > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
