Matthew, what phones are you using?

 

From: [email protected]
[mailto:[email protected]] On Behalf Of Matthew
Kitchin (public/usenet)
Sent: Monday, January 24, 2011 12:46 PM
To: Discussion list for users of sipXecs software
Subject: Re: [sipx-users] Active Calls not clearing

 

Me too...
By the end of the day, I will have up to 7 pages of 'active' calls that
aren't really active. I'm aware of what can cause this, but don't
believe it is dropped packets in my case. It would seem if there were
this many dropped packets, there would be issues call quality issues. 

On 1/24/2011 11:26 AM, Burleigh, Matt wrote: 

I have very new 4.2.1 install with a mix of Polycom 500, 335 and 6000
phones. It seems the outbound calls from the Polycom 335 and 6000 phones
"sometimes" get stuck in the Active Calls views. Claiming that calls are
in progress and lasting for hours, when they were short few minute
calls. I experienced this last week, restarted CDR and they went away.
Same issue seems to be happening today. Where should I start to diagnose
this issue? 

 

Thanks!

 
 
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