On 5/17/2011 11:56 AM, Douglas Hubler wrote: > On Tue, May 17, 2011 at 12:51 PM, Matthew Kitchin (usenet/public) > <[email protected]> wrote: >> Sorry. We switched from auto attendant to user at ext 10 handling most >> calls. That is when the problems began. 7 to 8 calls per day now are unable >> to be answered, and 50% of pages are unsuccessful. > focusing on problem #1 first: Did you find anything in the logs, in > particular sipxpark log? Ok. This problem. "About 7-8 times a day when the main line rings, I go to answer it and no one is there, but on the LED screen the first button says “answer”. You cannot pick up the call at all and the caller hangs up and calls back." This is the user not being able to answer the original inbound call at all. Are you saying evidence of this issue should be in sipxpark log?
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