Re: [sipx-users] Need some help, dropping calls, paging locking up

[Matthew Kitchin (public/usenet)]

On 5/17/2011 2:42 PM, Gerald Drouillard wrote:
>> They ring, but she cannot answer them. She physically answers the phone,
>> but the 'answer' option is still there on the handset.
>>> "You cannot pick up the call at all"
>>> So the buttons on the polycom buttons appear to not be responding?
>>> Phone continues to ring but user w/extension 10 smashes on the polycom
>>> phone buttons in vain?
>> She picks up the phone, and the call doesn't answer. She presses answer
>> on the handset, and it does not actually answer.
>> We are sending a replacement Polycom 550 overnight today.
>>
> We had to drop back to 3.2.4b on the phones as .5 was giving us phantom
> rings on the heavily used extensions.
>
These definitely aren't what I would call phantom. They are real 
callers. It did it on 3.2.4 also. They just left for the day, so I 
should be able to get some more data tomorrow.
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