Doesn't sound crazy at all. It was one of my first thoughts. Typically,
we would be able to see errors on the port of the Cisco switch if
something like that was occuring. We don't see any in this case. Ping
times are perfect and consistent. It is still definitely on my list of
possibilities.
On 5/19/2011 8:42 AM, Scott Richesson wrote:
This may sound crazy, but could this be something as simple as packet
loss caused by a bad patch cable or wiring in the wall?
I've seen stranger things....
Scott.
*From:*Matthew Kitchin (public/usenet) [mailto:[email protected]]
*Sent:* Thursday, May 19, 2011 9:35 AM
*To:* sipx-users
*Subject:* Re: [sipx-users] Need some help, dropping calls, paging
locking up
At this site, the largest hunt group is 8 users.
I do have some updates from yesterday. Yesterday morning, I replaced
the 550 where most of the calls are answered and I dropped the paging
group from 17 users to 15. I dropped it to 14 users late yesterday
after they were done for the day.
This reportedly did not happen a single time yesterday.
--Problem 1, straight from the Polycom 550 user "About 7-8 times a day
when the main line rings, I go to answer it and no one is there, but
on the LED screen the first button says "answer". You cannot pick up
the call at all and the caller hangs up and calls back."
This reportedly only happened a single time yesterday as opposed to
50% of the time.
--Problem 2, also from the 550 user "about 50% of the time the
overhead can't be heard, then when you try to use the overhead a
second time it rings busy"
She is referring to the the paging group. Nobody hears anything. The
paging call then sits in the active calls list within sipx
indefinitely. Usually, I will have to restart the paging service to
get everything going again.
So, I will monitor them today and see what they say.
On 5/19/2011 4:33 AM, Michael Picher wrote:
Do you have a large number of phones in a hunt group to ring at the
same time?
On Wed, May 18, 2011 at 7:37 AM, Matthew Kitchin (usenet/public)
<[email protected] <mailto:[email protected]>> wrote:
No. It was a new phone. I have upgraded the firmware if that makes a
difference. I'm replacing it today, so that will take care of that.
-----Original Message-----
From: "Todd Hodgen" <[email protected] <mailto:[email protected]>>
Sender: [email protected]
<mailto:[email protected]>
Date: Tue, 17 May 2011 21:55:50
To: 'Discussion list for users of sipXecs
software'<[email protected]
<mailto:[email protected]>>
Reply-To: Discussion list for users of sipXecs software
<[email protected] <mailto:[email protected]>>
Subject: Re: [sipx-users] Need some help, dropping calls, paging
locking up
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There are 10 kinds of people in this world, those who understand
binary and those who don't.
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blog: http://www.sipxecs.info
call: sip:[email protected] <mailto:sip%[email protected]>
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