At this site, the largest hunt group is 8 users.
I do have some updates from yesterday. Yesterday morning, I replaced the
550 where most of the calls are answered and I dropped the paging group
from 17 users to 15. I dropped it to 14 users late yesterday after they
were done for the day.
This reportedly did not happen a single time yesterday.
--Problem 1, straight from the Polycom 550 user "About 7-8 times a day
when the main line rings, I go to answer it and no one is there, but on
the LED screen the first button says "answer". You cannot pick up the
call at all and the caller hangs up and calls back."
This reportedly only happened a single time yesterday as opposed to 50%
of the time.
--Problem 2, also from the 550 user "about 50% of the time the overhead
can't be heard, then when you try to use the overhead a second time it
rings busy"
She is referring to the the paging group. Nobody hears anything. The
paging call then sits in the active calls list within sipx indefinitely.
Usually, I will have to restart the paging service to get everything
going again.
So, I will monitor them today and see what they say.
On 5/19/2011 4:33 AM, Michael Picher wrote:
Do you have a large number of phones in a hunt group to ring at the
same time?
On Wed, May 18, 2011 at 7:37 AM, Matthew Kitchin (usenet/public)
<[email protected] <mailto:[email protected]>> wrote:
No. It was a new phone. I have upgraded the firmware if that makes
a difference. I'm replacing it today, so that will take care of that.
-----Original Message-----
From: "Todd Hodgen" <[email protected]
<mailto:[email protected]>>
Sender: [email protected]
<mailto:[email protected]>
Date: Tue, 17 May 2011 21:55:50
To: 'Discussion list for users of sipXecs
software'<[email protected]
<mailto:[email protected]>>
Reply-To: Discussion list for users of sipXecs software
<[email protected]
<mailto:[email protected]>>
Subject: Re: [sipx-users] Need some help, dropping calls, paging
locking up
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