Hi Irena,
Change the VoIP Endpoint to PSTN Number and try the ring test and
call center feature and let me know whether its working...
Also: Put the VoIP Endpoint Data = sip:agent@FQDN
Regards,
Kumaran T
Kumaran wrote:
> Hi Irena,
> While logging in to Agent UI(via web),what of you selected in VoIP
> Endpoint : Either PSTN Number or Sip Registration?
>
> Regards,
> Kumaran T
>
>
>
> George Niculae wrote:
>> On Tue, May 24, 2011 at 5:43 PM, Irena Dolovčak
>> <[email protected]> wrote:
>>
>>> Ok,
>>> I tried to reconfigure the user, the queue, the freeswitch is
>>> enabled and I
>>> still get an error when I make the Ring test.. :(
>>> What do I do wrong?
>>> I made a new queue in the Default group,
>>> addad an agent: Profile Name -> Default
>>> Security -> Supervisor
>>>
>>
>> Please set Call Center and Media Services on debug level and provide
>> openacd/full.log and freeswitch.log
>>
>> Thanks.
>> George
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>
>
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