Hi Irena,
    While logging in to Agent UI(via web),what of you selected in VoIP 
Endpoint : Either PSTN Number or Sip Registration?

Regards,
Kumaran T



George Niculae wrote:
> On Tue, May 24, 2011 at 5:43 PM, Irena Dolovčak
> <[email protected]> wrote:
>   
>> Ok,
>> I tried to reconfigure the user, the queue, the freeswitch is enabled and I
>> still get an error when I make the Ring test.. :(
>> What do I do wrong?
>> I made a new queue in the Default group,
>> addad an agent: Profile Name -> Default
>>                         Security -> Supervisor
>>     
>
> Please set Call Center and Media Services on debug level and provide
> openacd/full.log and freeswitch.log
>
> Thanks.
> George
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