While informing George please mention the build you are testing... Thanks..
Kumaran wrote: > > Its working for me without any problem.I tried same thing what you > tried...Please attach snap-shot and send it to George.He will help you > out...I hope its configuration issue but not sure... > > Irena Dolovčak wrote: >> same situation with local extension. >> >> >> >> >> Kumaran wrote: >> >> Hi Irena, >> Instead of trying External phone number for line try out with >> sample extension like 300,500 etc and let me know .. >> >> Regards, >> Kumaran T >> >> >> >> Irena Dolovčak wrote: >> >> Hi Kumaran, >> >> I tried with the old ACD. this time, I can see the call in the >> queue but the agent didn't ring. >> >> Here is what I configured: >> >> Fratures -> ACD -> configuration -> server location -- >> sipx1.pristup.net <http://sipx1.pristup.net> >> <http://sipx1.pristup.net> >> >> -> Configuration port -- 8110 >> >> ->queues -- add new queue -- name: queue_test >> >> - selected the welcome audio >> >> -> lines -- add new line > name: linija >> >> Extension: external phone number >> >> Queue -- queue >> >> Trunk mode - enabled >> >> >> i signed in the agent in the queue, and i can see that the >> agent is idle. >> the call lands in the queue but the agent doesn't ring. here >> is the merged.log and snapshot of the call >> >> the phone rings if i call him directly. >> >> >> >> > > _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
