George, this log was made with public IP. but the thing is, the whole
network is without NAT. the server, phone and ITSP are on the same subnet.
We have a private sip trunk to the operater, so there shouldn't be no NAT
issues. there is no internet involved.



2011/6/21 George Niculae <[email protected]>

> On Tuesday, June 21, 2011, Irena Dolovčak <[email protected]>
> wrote:
> > Hi George,
> >
> > here is the new log.. same thing..
> >
> >
>
> Cannot access logs at this moment but I'll come back with findings.
> Meanwhile one more try: change and use public ip option instead stun
> server (in servers > nat tab) and collect logs. I'm pretty sure is nat
> related but cannot spot the issue yet ...
>
> George
>
> > 2011/6/21 George Niculae <[email protected]>
> > 2011/6/20 Irena Dolovčak <[email protected]>:
> >> Hi George,
> >>
> >> could you please take a look what is wrong with my configuration?
> >> here is the snapshot
> >> i called form user 211 to extension 333 (queue)
> >> agent is 210
> >> the agent didn't ring..
> >>
> >
> > Hi Irena,
> >
> > there is ICE information in SDP offered by X-Lite (211), turn off ICE
> > and any NAT traversal mechanism on soft client and retest
> >
> > George
> >
> >
> > --
> > Irena Dolovčak
> >
>



-- 
Irena Dolovčak
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