Never used 4.3.0 or 4.4.0 dev version, we moved from 4.0.4 production to 4.4.0 
production and when I say we first started testing 4.4.0 it was the final 
release before we started our tests.
 
So I guess its just a bug on our CentOS systems running 4.4.0. What I find 
weird is just creating a separate device group using the same exact files, 
fixes the issue. 

>>> Tony Graziano <[email protected]> 8/1/2011 3:34 PM >>>
Not seen it on a production system.

you had the problem of 4.3.0? If so, boot-looping would occur if the config 
file was invalid or the wrong files were uploaded (bootrom/firmware) or had bad 
checksums (or wrong download type, as in split or not in polycom-ease).

The correct way to see what would be wrong would be to connect the phones to a 
working, production version, wipe the phones to defaults from the menu, and let 
them get a fresh config.

I think the issue you probably had was an incorrect syntax in the config file 
in a development version.

On Mon, Aug 1, 2011 at 5:28 PM, Aaron Pursell <[email protected]> wrote:


We have found with Polycom 550s and 650s that after a period of time (we don't 
know what causes it) the device files stop working.
It causes Polycoms to boot-loop or not work for that matter, right out of the 
box. But we knew the devices files worked flawlessly with 99% of all our phones 
(3.2.5 and 4.3.0).
So today I remembered we saw this in our initial tests when 4.4.0 came out. So 
just 15 minutes ago, 4 polycoms (2-550s and 2 - 650s) that we had listed as 
"dead" are now working correctly.
How? By creating a new set of device files using the EXACT SAME files and 
deactivating the current ones and activating the "new" ones. I seriously 
downloaded the files from the SipX GUI and then created a new device files set 
using the downloaded files and all the problems we thought were Polycom issues 
were resolved.
Has anyone else seen this or did I miss a bug report or something?

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