i do not get the issue of transfer to voicemail with the 8 if the call does not first come into the ACD Queue
if a call comes directly into a Hunt Group or Directly to an EXT and then i blind transfer to 8ext it will work fine.... like i said the only time it happens for me is when the call goes to an ACD Queue.... On Sun, Aug 21, 2011 at 10:17 AM, Tony Graziano < [email protected]> wrote: > whether or not the call if blind or attended, the transfer type is still a > "REFER". I think it is well known exchange has issues with this in general. > There is a JIRA for this. > On Aug 21, 2011 10:02 AM, "Chris Rawlings" <[email protected]> wrote: > > Just wanted to give your guys a heads up on an issue i found > > > > if a call comes into an AA -> which then gets routed to a ACD Queue -> > end > > user picks up call and starts talking to the person who just called > in.... > > if you then blind transfer the call to someones voice mail directly it > will > > hand up on the calling user.... > > i am using exchange 2010 no SP1 for voicemail... i will be checking later > to > > see if it does this without using Exchange UM > > the blind transfer method i am using is on a polycom phone -> Transfer, > > Blind, 8ext, send/dial > > > > > > -- > > Thank You, > > Chris Rawlings > > IT Consultant > > > > phone - 610.741.3324 > > > > VCP RHCE RHCT MCSE > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- Thank You, Chris Rawlings IT Consultant phone - 610.741.3324 VCP RHCE RHCT MCSE
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