I've found that with Exchange SP1 a consultative transfer to any user that goes to voicemail will drop if the transfer was competed before exchange answers, but works if the transfer is completed after Exchange picks up. Blind transfers seem to just work,
Kyle On Sun, Aug 21, 2011 at 8:02 AM, Chris Rawlings <[email protected]> wrote: > Just wanted to give your guys a heads up on an issue i found > > if a call comes into an AA -> which then gets routed to a ACD Queue -> end > user picks up call and starts talking to the person who just called in.... if > you then blind transfer the call to someones voice mail directly it will hand > up on the calling user.... > i am using exchange 2010 no SP1 for voicemail... i will be checking later to > see if it does this without using Exchange UM > the blind transfer method i am using is on a polycom phone -> Transfer, > Blind, 8ext, send/dial > > > -- > Thank You, > Chris Rawlings > IT Consultant > > phone - 610.741.3324 > > VCP RHCE RHCT MCSE > -- Kyle Haefner, M.S. Communication Systems Programmer Colorado State University Fort Collins, CO Phone: 970-491-1012 Email: [email protected] _______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
