UNLESS you write the EFK to enable it, the web portal is required. On Fri, Apr 6, 2012 at 1:40 PM, Stiles Watson <[email protected]>wrote:
> We are a small office with some remote employees. On our current pbx, > dialing 0 from the AA will send the call to the receptionist's ext. There > are times when no one is in the main office during lunch. When this > happens, the last person who leaves the office goes to the receptionists > phone and forwards her ext to their cell phone. The first person back in > the office unforwards the phones. > > There is a high level and expectation of honesty and trust within the > organization so this has never been an issue for us. If there was a > violation of the trust, there would be consequences. I understand in a > large organization business would not run this way, but in a large org, > there would always be someone to answer the phone. > > On our system, anyone can dial #36 from their ext, enter their v-mail > password, and forward their ext to an outside line (like their cell). It > looks like this is not possible from the phone with sipX or Polycom or > both. If the web portal is the only way to do this I just need to know. > > Stiles > > > On 04/06/2012 01:19 PM, Tony Graziano wrote: > > more specifically, its is deemed to be "not reliable" from the phone. I > find it can solve some issues. If it is available, then someone must have > enabled it in your config. It can also be selectively enabled via EFK. > > If the phone is not functional (power, etc.), the call forwarding will > not happpen. It's preferred that it (forwarding) happens on the server. > > Beyond that, I find it fits in certain environments. I also find it > resolves an issue with outbound caller-id with some itsp's and PRI > providers where the outbound caller ID HAS TO BE one of your numbers with > them (if I recall the use case correctly). It's also desirable in some > environments to be able to turn on/off call forwarding from the handset and > not provide access to the web gui. > > If it is enabled on your user phones and you don't know why, you likely > have bigger issues and it sounds like you probably need to figure out why > the users are able to do things that are off by default and gain some > control over your environment. If not, CHAOS will ensue. Are you running an > EFK on these? If so, talk to the guy who wrote it and take the entry out. > > On Fri, Apr 6, 2012 at 1:06 PM, Michael Picher <[email protected]> wrote: > >> Well, you can but it's not recommended. It is a Polycom feature. If the >> phone reboots, you of course lose the forwarding. >> >> Not sure if this works with a sipXbridge trunk or not, I know we had >> put some fixes in for dealing with gateways. >> >> In the commercial version of the software we have an app that can run >> on Polycom 550's & 650's that lets users set the system call forwarding as >> well as a hotelling application. >> >> Mike >> >> >> On Fri, Apr 6, 2012 at 12:58 PM, Stiles Watson <[email protected]>wrote: >> >>> First, after searching both the sipx book and the wiki, it looks like >>> call forwarding is only available via the web portal, is this correct? >>> My users are used to doing it from their phones, is this possible from a >>> Polycom 335? >>> >>> Second, is there a way to remove the superadmin user from the directory? >>> >>> Stiles >>> _______________________________________________ >>> sipx-users mailing list >>> [email protected] >>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>> >> >> >> >> -- >> Michael Picher, Director of Technical Services >> eZuce, Inc. >> >> 300 Brickstone Square >> >> Suite 201 >> >> Andover, MA. 01810 >> O.978-296-1005 X2015 >> M.207-956-0262 >> @mpicher <http://twitter.com/mpicher> >> www.ezuce.com >> >> >> ------------------------------------------------------------------------------------------------------------ >> There are 10 kinds of people in the world, those who understand binary >> and those who don't. >> >> >> _______________________________________________ >> sipx-users mailing list >> [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > > > > -- > ~~~~~~~~~~~~~~~~~~ > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: [email protected] > Fax: 434.465.6833 > ~~~~~~~~~~~~~~~~~~ > Linked-In Profile: > http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 > Ask about our Internet Fax services! > ~~~~~~~~~~~~~~~~~~ > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: [email protected].**net<[email protected]> > > Helpdesk Customers: > http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net> > Blog: http://blog.myitdepartment.net > > > _______________________________________________ > sipx-users mailing [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ -- LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net
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