UNLESS you write the EFK to enable it, the web portal is required.

On Fri, Apr 6, 2012 at 1:40 PM, Stiles Watson <[email protected]>wrote:

>  We are a small office with some remote employees. On our current pbx,
> dialing 0 from the AA will send the call to the receptionist's ext. There
> are times when no one is in the main office during lunch. When this
> happens, the last person who leaves the office goes to the receptionists
> phone and forwards her ext to their cell phone. The first person back in
> the office unforwards the phones.
>
> There is a high level and expectation of honesty and trust within the
> organization so this has never been an issue for us. If there was a
> violation of the trust, there would be consequences. I understand in a
> large organization business would not run this way, but in a large org,
> there would always be someone to answer the phone.
>
> On our system, anyone can dial #36 from their ext, enter their v-mail
> password, and forward their ext to an outside line (like their cell). It
> looks like this is not possible from the phone with sipX or Polycom or
> both. If the web portal is the only way to do this I just need to know.
>
> Stiles
>
>
> On 04/06/2012 01:19 PM, Tony Graziano wrote:
>
> more specifically, its is deemed to be "not reliable" from the phone. I
> find it can solve some issues. If it is available, then someone must have
> enabled it in your config. It can also be selectively enabled via EFK.
>
>  If the phone is not functional (power, etc.), the call forwarding will
> not happpen. It's preferred that it (forwarding) happens on the server.
>
>  Beyond that, I find it fits in certain environments. I also find it
> resolves an issue with outbound caller-id with some itsp's and PRI
> providers where the outbound caller ID HAS TO BE one of your numbers with
> them (if I recall the use case correctly). It's also desirable in some
> environments to be able to turn on/off call forwarding from the handset and
> not provide access to the web gui.
>
>  If it is enabled on your user phones and you don't know why, you likely
> have bigger issues and it sounds like you probably need to figure out why
> the users are able to do things that are off by default and gain some
> control over your environment. If not, CHAOS will ensue. Are you running an
> EFK on these? If so, talk to the guy who wrote it and take the entry out.
>
> On Fri, Apr 6, 2012 at 1:06 PM, Michael Picher <[email protected]> wrote:
>
>> Well, you can but it's not recommended.  It is a Polycom feature.  If the
>> phone reboots, you of course lose the forwarding.
>>
>>  Not sure if this works with a sipXbridge trunk or not, I know we had
>> put some fixes in for dealing with gateways.
>>
>>  In the commercial version of the software we have an app that can run
>> on Polycom 550's & 650's that lets users set the system call forwarding as
>> well as a hotelling application.
>>
>>  Mike
>>
>>
>> On Fri, Apr 6, 2012 at 12:58 PM, Stiles Watson <[email protected]>wrote:
>>
>>> First, after searching both the sipx book and the wiki, it looks like
>>> call forwarding is only available via the web portal, is this correct?
>>> My users are used to doing it from their phones, is this possible from a
>>> Polycom 335?
>>>
>>> Second, is there a way to remove the superadmin user from the directory?
>>>
>>> Stiles
>>> _______________________________________________
>>> sipx-users mailing list
>>> [email protected]
>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/
>>>
>>
>>
>>
>>   --
>> Michael Picher, Director of Technical Services
>> eZuce, Inc.
>>
>> 300 Brickstone Square
>>
>> Suite 201
>>
>> Andover, MA. 01810
>>  O.978-296-1005 X2015
>> M.207-956-0262
>> @mpicher <http://twitter.com/mpicher>
>> www.ezuce.com
>>
>>
>> ------------------------------------------------------------------------------------------------------------
>> There are 10 kinds of people in the world, those who understand binary
>> and those who don't.
>>
>>
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>>
>
>
>
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-- 
~~~~~~~~~~~~~~~~~~
Tony Graziano, Manager
Telephone: 434.984.8430
sip: [email protected]
Fax: 434.465.6833
~~~~~~~~~~~~~~~~~~
Linked-In Profile:
http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4
Ask about our Internet Fax services!
~~~~~~~~~~~~~~~~~~

-- 
LAN/Telephony/Security and Control Systems Helpdesk:
Telephone: 434.984.8426
sip: [email protected]

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