UNLESS you write the EFK to enable it, the web portal is required.
On Fri, Apr 6, 2012 at 1:40 PM, Stiles Watson <[email protected]
<mailto:[email protected]>> wrote:
We are a small office with some remote employees. On our current
pbx, dialing 0 from the AA will send the call to the
receptionist's ext. There are times when no one is in the main
office during lunch. When this happens, the last person who leaves
the office goes to the receptionists phone and forwards her ext to
their cell phone. The first person back in the office unforwards
the phones.
There is a high level and expectation of honesty and trust within
the organization so this has never been an issue for us. If there
was a violation of the trust, there would be consequences. I
understand in a large organization business would not run this
way, but in a large org, there would always be someone to answer
the phone.
On our system, anyone can dial #36 from their ext, enter their
v-mail password, and forward their ext to an outside line (like
their cell). It looks like this is not possible from the phone
with sipX or Polycom or both. If the web portal is the only way to
do this I just need to know.
Stiles
On 04/06/2012 01:19 PM, Tony Graziano wrote:
more specifically, its is deemed to be "not reliable" from the
phone. I find it can solve some issues. If it is available, then
someone must have enabled it in your config. It can also be
selectively enabled via EFK.
If the phone is not functional (power, etc.), the call forwarding
will not happpen. It's preferred that it (forwarding) happens on
the server.
Beyond that, I find it fits in certain environments. I also find
it resolves an issue with outbound caller-id with some itsp's and
PRI providers where the outbound caller ID HAS TO BE one of your
numbers with them (if I recall the use case correctly). It's also
desirable in some environments to be able to turn on/off call
forwarding from the handset and not provide access to the web gui.
If it is enabled on your user phones and you don't know why, you
likely have bigger issues and it sounds like you probably need to
figure out why the users are able to do things that are off by
default and gain some control over your environment. If not,
CHAOS will ensue. Are you running an EFK on these? If so, talk to
the guy who wrote it and take the entry out.
On Fri, Apr 6, 2012 at 1:06 PM, Michael Picher <[email protected]
<mailto:[email protected]>> wrote:
Well, you can but it's not recommended. It is a Polycom
feature. If the phone reboots, you of course lose the
forwarding.
Not sure if this works with a sipXbridge trunk or not, I know
we had put some fixes in for dealing with gateways.
In the commercial version of the software we have an app that
can run on Polycom 550's & 650's that lets users set the
system call forwarding as well as a hotelling application.
Mike
On Fri, Apr 6, 2012 at 12:58 PM, Stiles Watson
<[email protected] <mailto:[email protected]>> wrote:
First, after searching both the sipx book and the wiki,
it looks like
call forwarding is only available via the web portal, is
this correct?
My users are used to doing it from their phones, is this
possible from a
Polycom 335?
Second, is there a way to remove the superadmin user from
the directory?
Stiles
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