If you searched the sipfoundry wiki... EFK would have returned this.
http://wiki.sipfoundry.org/display/sipXecs/Polycom+Phone+Customization On Fri, Apr 6, 2012 at 1:57 PM, Stiles Watson <[email protected]>wrote: > I'll admit I know nothing about EFK. It stands for Enhanced Feature Key, > correct? > > I just pulled up this pdf: > http://support.polycom.com/global/documents/support/technical/products/voice/Enhanced_Feature_Keys_TB42250.pdf > > I'll look for more helpful info. Thanks for pointing me in the right > direction. > > Stiles > > > On 04/06/2012 01:46 PM, Tony Graziano wrote: > > UNLESS you write the EFK to enable it, the web portal is required. > > On Fri, Apr 6, 2012 at 1:40 PM, Stiles Watson <[email protected]>wrote: > >> We are a small office with some remote employees. On our current pbx, >> dialing 0 from the AA will send the call to the receptionist's ext. There >> are times when no one is in the main office during lunch. When this >> happens, the last person who leaves the office goes to the receptionists >> phone and forwards her ext to their cell phone. The first person back in >> the office unforwards the phones. >> >> There is a high level and expectation of honesty and trust within the >> organization so this has never been an issue for us. If there was a >> violation of the trust, there would be consequences. I understand in a >> large organization business would not run this way, but in a large org, >> there would always be someone to answer the phone. >> >> On our system, anyone can dial #36 from their ext, enter their v-mail >> password, and forward their ext to an outside line (like their cell). It >> looks like this is not possible from the phone with sipX or Polycom or >> both. If the web portal is the only way to do this I just need to know. >> >> Stiles >> >> >> On 04/06/2012 01:19 PM, Tony Graziano wrote: >> >> more specifically, its is deemed to be "not reliable" from the phone. I >> find it can solve some issues. If it is available, then someone must have >> enabled it in your config. It can also be selectively enabled via EFK. >> >> If the phone is not functional (power, etc.), the call forwarding will >> not happpen. It's preferred that it (forwarding) happens on the server. >> >> Beyond that, I find it fits in certain environments. I also find it >> resolves an issue with outbound caller-id with some itsp's and PRI >> providers where the outbound caller ID HAS TO BE one of your numbers with >> them (if I recall the use case correctly). It's also desirable in some >> environments to be able to turn on/off call forwarding from the handset and >> not provide access to the web gui. >> >> If it is enabled on your user phones and you don't know why, you likely >> have bigger issues and it sounds like you probably need to figure out why >> the users are able to do things that are off by default and gain some >> control over your environment. If not, CHAOS will ensue. Are you running an >> EFK on these? If so, talk to the guy who wrote it and take the entry out. >> >> On Fri, Apr 6, 2012 at 1:06 PM, Michael Picher <[email protected]> wrote: >> >>> Well, you can but it's not recommended. It is a Polycom feature. If >>> the phone reboots, you of course lose the forwarding. >>> >>> Not sure if this works with a sipXbridge trunk or not, I know we had >>> put some fixes in for dealing with gateways. >>> >>> In the commercial version of the software we have an app that can run >>> on Polycom 550's & 650's that lets users set the system call forwarding as >>> well as a hotelling application. >>> >>> Mike >>> >>> >>> On Fri, Apr 6, 2012 at 12:58 PM, Stiles Watson >>> <[email protected]>wrote: >>> >>>> First, after searching both the sipx book and the wiki, it looks like >>>> call forwarding is only available via the web portal, is this correct? >>>> My users are used to doing it from their phones, is this possible from a >>>> Polycom 335? >>>> >>>> Second, is there a way to remove the superadmin user from the directory? >>>> >>>> Stiles >>>> _______________________________________________ >>>> sipx-users mailing list >>>> [email protected] >>>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>>> >>> >>> >>> >>> -- >>> Michael Picher, Director of Technical Services >>> eZuce, Inc. >>> >>> 300 Brickstone Square >>> >>> Suite 201 >>> >>> Andover, MA. 01810 >>> O.978-296-1005 X2015 >>> M.207-956-0262 >>> @mpicher <http://twitter.com/mpicher> >>> www.ezuce.com >>> >>> >>> ------------------------------------------------------------------------------------------------------------ >>> There are 10 kinds of people in the world, those who understand binary >>> and those who don't. >>> >>> >>> _______________________________________________ >>> sipx-users mailing list >>> [email protected] >>> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >>> >> >> >> >> -- >> ~~~~~~~~~~~~~~~~~~ >> Tony Graziano, Manager >> Telephone: 434.984.8430 >> sip: [email protected] >> Fax: 434.465.6833 >> ~~~~~~~~~~~~~~~~~~ >> Linked-In Profile: >> http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 >> Ask about our Internet Fax services! >> ~~~~~~~~~~~~~~~~~~ >> >> LAN/Telephony/Security and Control Systems Helpdesk: >> Telephone: 434.984.8426 >> sip: [email protected] >> >> Helpdesk Customers: http://myhelp.myitdepartment.net >> Blog: http://blog.myitdepartment.net >> >> >> _______________________________________________ >> sipx-users mailing [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> >> >> >> _______________________________________________ >> sipx-users mailing list >> [email protected] >> List Archive: http://list.sipfoundry.org/archive/sipx-users/ >> > > > > -- > ~~~~~~~~~~~~~~~~~~ > Tony Graziano, Manager > Telephone: 434.984.8430 > sip: [email protected] > Fax: 434.465.6833 > ~~~~~~~~~~~~~~~~~~ > Linked-In Profile: > http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 > Ask about our Internet Fax services! > ~~~~~~~~~~~~~~~~~~ > > LAN/Telephony/Security and Control Systems Helpdesk: > Telephone: 434.984.8426 > sip: [email protected].**net<[email protected]> > > Helpdesk Customers: > http://myhelp.myitdepartment.**net<http://myhelp.myitdepartment.net> > Blog: http://blog.myitdepartment.net > > > _______________________________________________ > sipx-users mailing [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > > > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ -- LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net
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