I mean the fact that one reseller is not supposed to be interfering with another account, appi's rules.
Like I said, we did both types and they work. The registration works also so no need to forward 5060 to 5080 internally in your firewall, a very standard approach. If you are showing rewgistered in sipx, what type of call does not work? If outbound, make sure you are sending callerid for any number on your appia account or they will 603/decline. On Mon, Apr 30, 2012 at 11:20 AM, [email protected] <[email protected]>wrote: > On Mon, 30 Apr 2012 10:50:05 -0400, Tony Graziano wrote: > > Im not going to get involved. Its a direct conflict of interest since I > am > > not the reseller. > > I thought Nathaniel meant to touch bases with appia about the port 5080 > info so I'm not stuck in the middle. My whole objective was simply to > confirm whether they had or did not have port 5080 services. My offer of > calling was that if it would help *you*, then I was willing to do that. > > As far as helping and that being a conflict of interest, I don't see it. > Anyone can help anyone out if they have useful information to share. That's > the point of a mailing list. > > The rest is in my updated ticket with appia so have to wait and see if > this nonsense continues or finally gets resolved today. > > Mike > > > > I will add that to send any calls through appia you have to be sending a > > callerid that they have on your account, you would see the decline > message > > in your sip trace if you are looking at that or proxy logs, but that type > > is typical for some itsp's and only noteworthy IF you can't send calls. > > > > On Mon, Apr 30, 2012 at 10:43 AM, [email protected] <[email protected]> > > wrote: > >> On Mon, 30 Apr 2012 10:13:06 -0400, Nathaniel Watkins wrote: > >> Sounds like you should see if Tony would be willing to be on a > conference > >> call with you and appia... > >> > > > >> If it's worth it to Tony, I don't have any problem with that. I only > >> mentioned what I've learned as I go or was told. > >> > > Either way, what's interesting so far is that our weekend got wasted > > because it's not working. Flowroute and Voip.ms both work fine but appia > > only works one way. I responded to the original ticket where they told me > > someone would be keeping an eye on it all weekend and guess what, I've > not > > heard from anyone since sending the reply. > > > > > >> I was told by sales to call instead of emailing if I wanted faster > >> service but when I asked support about that, they snickered that someone > >> in sales would tell me that. > >> > > I hate being in the middle all the time. > > > > Mike > > > >> > >> From: [email protected] [mailto:sipx-users- > >> [email protected]] > >> On Behalf Of Tony Graziano > >> Sent: Friday, April 27, 2012 1:12 PM > >> To: [email protected]; Discussion list for users of sipXecs software > >> Subject: Re: [sipx-users] UPDATE Re: Anyone using appia IP auth, port > 5080 > >> > >> > >> On Fri, Apr 27, 2012 at 1:05 PM, > >> [email protected] <[email protected]> wrote: > >> > >>> and I relayed this to them, but they have a horrible > >>> helpdesk/communications platform > >>> > >> > >> BTW, this is very true. However, they continuously tell me that they are > >> working on a GUI and a portal for their new SBC which allows instant > >> provisioning of everything, coming to a screen near you... who knows > when > >> :) > >> > >> > >> One gets tired of hearing that and at some point stops listening. > >> > >> > >> LAN/Telephony/Security and Control Systems Helpdesk: > >> > >> > >> Telephone: 434.984.8426 > >> > >> > >> sip: [email protected] > >> > >> > >> Helpdesk Customers: > >> http://myhelp.myitdepartment.net > >> > >> > >> Blog: http://blog.myitdepartment.net > >> > >> > >>> This message and any files transmitted with it are intended only for > the > >> individual(s) or entity named. If you are not the intended individual(s) > >> or > >> entity named you are hereby notified that any disclosure, copying, > >> distribution or reliance upon its contents is strictly prohibited. If > you > >> have received this in error, please notify the sender, delete the > >> original, > >> and destroy all copies. Email transmissions cannot be guaranteed to be > >> secure or error-free as information > >> could be intercepted, corrupted, lost, destroyed, arrive late or > >> incomplete, or contain viruses. Garrett County Government therefore does > >> not accept any liability for any errors or omissions in the contents of > >> this message, which arise as a result of email > >> transmission. > >> > >> > >> Garrett County Government, > >> 203 South Fourth Street, Courthouse, Oakland, Maryland 21550 > >> www.garrettcounty.org > >> > >> > >> _______________________________________________ > > sipx-users mailing list > > [email protected] > > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ -- LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net
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