you did not use the voxitas template or you touched something other than the server/credentials fields.
On Mon, Apr 30, 2012 at 11:50 AM, [email protected] <[email protected]>wrote: > On Mon, 30 Apr 2012 11:23:03 -0400, Tony Graziano wrote: > > I mean the fact that one reseller is not supposed to be interfering with > another account, appi's rules. > > Guess they broke their own rule by talking about another customer :). > > > call does not work? If outbound, make sure you are sending callerid for > any > > number on your appia account or they will 603/decline. > > Well, outbound is in fact working, as long as it is set to the IP address > instead of a name based address. Inbound rings through to voicemail, but if > we try to answer the line, it instantly disconnects. Here's what we have so > far which we've submitted to them and waiting to be contacted about. > > To Appia; > > We have 3 gateways set up and authenticated: VoipMS, FlowRoute and Appia. > We have put a trunk-specific prefix on each SIP trunk to make sure we are > dialing out through that specific gateway. We have 4 test DIDs set up, one > with each provider plus our own local PRI gateway provider, so we have 4 > lines to test calls with on the phone. > > So far, we are able to dial out on all 4 numbers over FlowRoute, VoipMS, > Appia and our local telco. If I try to call the Appia number inbound from > our cell, it rings and goes to the SipX voicemail, where I can leave a > message. If I try to answer the line, it immediately disconnects the > moment I pick up the handset. > ----------------------- > > After changing the gateway from name-based authentication ( > sip.appiaservices.com) which is the DNS SRV version, we switched it over > to the IP address 69.54.92.156. The gateway authenticated successfully > again on SipX and now I could make Outbound calls using the prefix to make > sure it was going through Appia trunk. I was able to dial out with all 4 > numbers on my phone. If you need to look at CDR records, the time would > have been around 12:40 p.m. CST and the numbers are: 651-xxx-xx11, > 928-xxx-xx41, 928-xxx-xx93 and 314-xxx-xx37. > > The inbound behavior remains the same - able to ring through to VM, but > the moment it gets live answered, the line disconnects. > > _______________________________________________ > sipx-users mailing list > [email protected] > List Archive: http://list.sipfoundry.org/archive/sipx-users/ > -- ~~~~~~~~~~~~~~~~~~ Tony Graziano, Manager Telephone: 434.984.8430 sip: [email protected] Fax: 434.465.6833 ~~~~~~~~~~~~~~~~~~ Linked-In Profile: http://www.linkedin.com/pub/tony-graziano/14/4a6/7a4 Ask about our Internet Fax services! ~~~~~~~~~~~~~~~~~~ -- LAN/Telephony/Security and Control Systems Helpdesk: Telephone: 434.984.8426 sip: [email protected] Helpdesk Customers: http://myhelp.myitdepartment.net Blog: http://blog.myitdepartment.net
_______________________________________________ sipx-users mailing list [email protected] List Archive: http://list.sipfoundry.org/archive/sipx-users/
