On 4 Jul, Jeff Waugh wrote:
> Sounds like Optus are going to be in big trouble...
>
> CIA (Connect Infobahn) and so I've heard, a few others, have been down for
> the last fews days as something went terribly wrong at the Optus exchange in
> the city. I can't give you any more technical details though...
>
> CIA were totally offline, dial-up, telephone, website, everything.
If the problem is with Optus, Zeta should inform its customers.
In the pre- Pacific Internet days, they sent out email to keep you
informed of problems as they occurred. Usually the problems were
Telstra stuff-ups or hardware failures.
This time, nada, and no reply to my emails to their support address.
I also reported problems with ppp to them on 6th May (looks like
they're running different versions of pppd on different machines, some
broken - since pppd in RH 6.2 would negotiate to use one or more types
of compression, and then sometimes fail dismally with close to 100%
packet loss because it couldn't recognise the ppp packet headers.
Turning off Van Jacobson compression, and BSD compression, fixed that.)
I told them, and got an email saying `I'll pass this on to the
technical people', and despite 3 prompts over the following 8 weeks,
never got another reply.
Maybe mail to "[EMAIL PROTECTED]" is simply not being read?
luke
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