On Fri, 2 Feb 2001, Peter Chubb wrote:
> >>>>> "Martin" == Martin <[EMAIL PROTECTED]> writes:
>
> Martin> On Tue, 30 Jan 2001, Alan Lee wrote:
> >> You know why it was out? If you dont know why something like this is out, I
> >> dont think you have any reason to scream and yell about it. A few major
> >> bits of their equipment was fried, in a storm in VICT.
>
> Martin> People are NOT whinging about a single outage, it's just a single
> Martin> example of poor service from many. Taken individually, it is probably
> Martin> unfair to complain about any of them unless you know the
> Martin> circumstances. Taken collectively, it's fine to whinge, because it
> Martin> represents a poor service, whatever the reasons. Telstra sucks.
>
> Actually, I find that most of the time I'm using the service (i.e.,
> 6.00am to around 4.00pm) it's fine. But if I need to do something in
> the evening, it's awful. Any time after about 7.00pm transfers would
> be faster if packets were carried by trained messenger tortoises.
>
It certainly feels less than what I get with a 56 K modem through the
university, but with a much longer latency between establishing
connections. In fact typing this fells like the days I used 300 baud
modem off a PDP11. The problem is that I paid for a much faster onnnection
than that and have not got it. I am prepared to give them a little time
to sort out "technical" difficulties, but feel strongly that if you pay
for 100K/sec and get only 3K/sec you should pay 3$ per month not 90$.
It is my feeling that the ACCC should spend a little time looking at
Telstra. It would do the community as a whole a great service.
I would not wish anyone had to go throught what I did just to get the
ADSL installed. The record I kept of this rather unpleasant experience
reads like catch 22 on steroids.
Richard Piper
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