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When I use short preamble the Orinoco will not associate, the Aircarte I'm not
sure(didn't try), and the Airbridge has no change still locks up and has to be
power cycled.
Joe
RiverNet
Hi Joe,
May I know the preamble settings
of the airBridge and APPO. Can you change the preamble settings to
“short” on the both devices. The Clients devices like aircarte or
Orinoco gold
card also will use the same preamble settings as based on the device
settings.
Thanks
Seeni, SB support
-----Original
Message-----
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Joe
Sent: Friday, June 13,
2003 12:53
PM
To:
'[EMAIL PROTECTED]'
Subject: RE: [smartBridges] trouble with
units.
I
use an Orinoco gold card in my laptop and it shows a lost connection
spuradicaly but never sips a beat, I have an older airbridge that when the
same thing happens with it I have to power cycle it for it to recover. My
access point Is an APPO, my neighbor is using the aircarte (aircard ) and has
the same condition as I have with the gold card off the same AP. Don't know if
this will help but it does tell me that there is 2 problems. All other
problems I fixed with a 15v pwr. supply.
-----Original
Message-----
From:
[EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]On
Behalf Of Seeni
Sent: Thursday, June 12, 2003 11:30
PM
To:
[EMAIL PROTECTED]
Subject: RE: [smartBridges] trouble
with units.
Jerry,
Thank you and appreciate your
suggestion, but that could may be temporary solution to solve this problem.
We are not sure whether this feature will create any other issue. I
greatly accept your point and I will put your suggestion to our SB
development team for the consideration.
Thanks again
Jerry,
Seeni, SB
support
-----Original
Message-----
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Jerry
Carter
Sent: Friday, June
13, 2003 12:01 PM
To:
'[EMAIL PROTECTED]'
Subject: Re: [smartBridges] trouble
with units.
I do not understand why you (SB)
seem you do not want to add the watchdog (reboot) feature? I understand you
would like to find out the reason for this and fix it. But from what I
have read and the units I have that do it I am having a real hard time
seeing something in common with all of it. Adding the feature would still
not be a bad thing even if you did find the problem and fix it. But
until then we have certain anal customers that think it's a big pain to have
to power cycle the unit. This feature would make them happy and us:) My .02
of the day.
----- Original Message -----
Sent:
Thursday, June 12, 2003 10:02 PM
Subject: RE:
[smartBridges] trouble with units.
We are
investigating the cause of the issue and found your info is very useful.
Please capture the necessary information and send it to
us.
Thanks
Seeni, SB support
-----Original
Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Dino
Sent: Friday, June 13, 2003 9:11
AM
To:
'[EMAIL PROTECTED]'
Subject: Re: [smartBridges] trouble
with units.
As far as age is
concerned, the 4 units that we have had the most problems with are
about 6 months old. I haven't had the problem with any totals (yet -
and knocking HARD). All are using the supplied 50' cable, with the
power supply and power shot that came with the units. One of the
units is about 400' from the sector with extremely clear LOS. I will
be happy to run by tomorrow and snap some pictures, if needed. These
units mostly drop signal if they do not pass data for a period of
time.
----- Original
Message -----
Sent:
Thursday, June 12, 2003 7:10 PM
Subject: RE:
[smartBridges] trouble with units.
Our development
is doing research and request us to gather more information. How often
does this happened? Are you able to log the Data continuously under
Statistics until the problem happen again. We need to see the
log.
Is the power
source clean and stable?
Have you tried
with the 18V power supply instead of the supplied one for cable run
above 100feet?
Is the Ethernet
cable tested good, connector, crimp, water
leakage...
Also, do you
have the picture to show how the unit being mounted or
placed?
For
reassociation, the airBridge will retry everytimes and if the signal is
strong enough, it will connect.
Alex
sB Tech
Support
-----Original
Message-----
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of
phantam
Sent: Friday, June 13, 2003 5:44
AM
To:
'[EMAIL PROTECTED]'
Subject: RE: [smartBridges]
trouble with units.
Guys the APPO's never freeze I
have like 10 of them deployed both appo and appoints and and none have
ever frozen or needed to be cycled (however I did it once to see if it
was the radio or interference causing problems ... it was
interference) but the AB's seem to love freezing at just the wrong
time and I know its pissing off my customers, because eour competitors
5ghz system has the same problem (also no watchdog) but that's why
they switched to me to not have to deal with that problem and look I
have it too :( I really need this fixed, also im not sure if it's the
same thing but prolongued periods of inactivity also causes the AB to
freeze well perhaps its not freezing maybe its just disassociating and
forgetting to reassociate. Can we get a reading of how often it tries
to associate for how long and under what conditions and also a
watchdog reboot to fix units that just don't seem to want to associate
after 5 minutes I DON'T CARE IF the client sees the internet link
flash every 2 minutes if it resets and brings the link back up they
will be happy and besides its only gonna be doing it if the systems
down anyway. Also that fix for the remote ESSID change that doesn't
work resorting back to old one.
Thank you
PLEASE ALEX OR SEENI OR VASU we
really need atleast these features implemented ASAP our customers
depend on it.
Chris
-----Original
Message-----
From: Jerry Carter [mailto:[EMAIL PROTECTED]]
Sent:
Thursday, June 12, 2003 12:24 PM
To: [EMAIL PROTECTED]
Alex did the development team
like this idea?
Jerry
----- Original Message
-----
From: "Alex Wong"
<[EMAIL PROTECTED]>
To:
<[EMAIL PROTECTED]>
Sent: Tuesday, June 10, 2003 5:16
PM
Subject: RE: [smartBridges] trouble with
units.
> OK, after so many votes I
will put your suggestion to the development
> team for consideration.
Thanks for the suggestion.
>
> Alex
> sB Tech Support
>
>
>
>
> -----Original
Message-----
> From:
[EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED]]
On Behalf Of Jerry Carter
> Sent: Wednesday, June 11, 2003 6:08
AM
>
To: '[EMAIL PROTECTED]'
> Subject: Re: [smartBridges] trouble with
units.
>
>
> I have 2 units down right now that have
been up for weeks and I know a
> simple reboot will bring it back online.
Have it in the firmware where
> it will reboot 3 times thats it. If it
doesnt come back after 3 times
> you know there is a bigger problem than
just a lockup. If it is a real
> hard thing to do then I can understand
it. But if it's not that big of a
> deal to put this option in there and make
it optional then it would be a
> great solution for some of these mystery
problems.
>
> Please consider adding this
option.
> Jerry
>
> It just looks better for it
to fix itself than to have to call the
> user(or then call me) so
that I can tell them to power cycle the unit.
>
>
> ----- Original Message
-----
> From: "Alex Wong"
<[EMAIL PROTECTED]>
> To:
<[EMAIL PROTECTED]>
> Sent: Tuesday, June 10, 2003 4:16
PM
>
Subject: RE: [smartBridges] trouble with units.
>
>
> > But if there
is no signal, the unit keep rebooting??? So it is not
> > that simple
as what we want it to be. We have to find the roof cause
> > of the
problem and tackle it. It is only a small percent having
such
>
> issue and the possibility is either bad power supply or
flash
> > corruption.
> >
> > Another area is to look
at environment and the installation proper
> > especially for outdoor
units. Pls see our Ideal Installation Guide.
> > http://www.smartbridges.com/new/support/ideal_install.php
> >
> >
Alex
>
> sB Tech Support
> >
> >
> >
> >
> > -----Original
Message-----
> > From:
[EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED]]
On Behalf Of Jerry Carter
> > Sent: Wednesday, June 11, 2003 4:42
AM
>
> To: '[EMAIL PROTECTED]'
> > Subject: Re:
[smartBridges] trouble with units.
> >
> >
> > I see the same
problems. Thats why I suggested they add in the
> > firmware that
the radio reboot itself after it locks or looses signal
> > over 5 min. I
know it would help in my situation. Usually a simple
> > reboot fixes
everything.
> >
> > Jerry
> > ----- Original Message
-----
> > From: "George M. Walden"
<[EMAIL PROTECTED]>
> > To:
<[EMAIL PROTECTED]>
> > Sent: Tuesday, June 10, 2003 3:14
PM
>
> Subject: Re: [smartBridges] trouble with units.
> >
> >
> >
>
>
> > Ditto, on the Ethernet issue w/ sB2100. We have had 3
customers
> > > that
> > needed
> > > replaced
(as of now) 3 times each (total of 9 units).....all
flaky
> > > units were from the last
shipment. Or, should I say, from the first
>
> > > batch of
units that made it to the USA from sB's new contract
OEM.
>
> >
> > > -George M. Walden
> >
>
>
> >
> > > on 6/10/03 1:19 PM, Scott
Damron at [EMAIL PROTECTED] wrote:
> > >
> > > >
Yes,
>
> > > My last one would not see the AP and the ethernet and
wireless
> > > > lights would go out when
you did a search for wireless networks.
> > > >
It
>
>
>
> > > would see the network when you rebooted, but when you
tried to
> > > > assoc. it, it would again
loose both lights and freeze. Luckily,
> > > >
we
>
>
>
> > > purchased them from electro comm and they RMA'd them
without
> > > > trouble.
> > >
>
>
> > > Scott
> > > >
> > > > -----Original
Message-----
> > > > From:
[EMAIL PROTECTED]
> > > > [mailto:[EMAIL PROTECTED]]
On Behalf Of David Blood
> > > > Sent: Tuesday, June 10,
2003 10:52 AM
> > > > To: [EMAIL PROTECTED]
org
>
> > > Subject: RE: [smartBridges] trouble with
units.
> > > >
> > > >
> > > >
With my last shipment of sb2100 I am having terrible issues.
I
>
> > > don't
> >
> > > > believe that it is the
configuration as I have set up many of
> > > > these and
have not had these problems in the past.
> > > >
> > > >
Issues.
> > > >
> > > > Ethernet port
is flaky. Sometimes it works and sometime it
> > > >
doesn't.
> >
> > > > No distance is not an
issue on the ethernet cable. All case less
> > > >
than 50 ft and in one case less than 5 ft. It seems to happen
when
>
> > > > I
> >
> > > > make any
configuration change. I can power cycle the unit to
get
>
> > > it
> >
> > > > to come
back.
> > > >
> > > > When I try
to use site survey to list availabe APs I get
nothing.
>
> > > > When it does work then
several aps show up.
> > > >
> > > > The air
bridges lose associations and then wil not reassociate
> > > >
with out a reboot.
> > > >
> > > >
> > > >
Anyone else having these issues with the latest
shipments?
> > > >
> > > > Kind
Regards,
> > > >
> > > >
David
> > > >
> > > >
> > >
>
>
> > >
> > > > The PART-15.ORG
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