Fantastic work. One more request - can we find out if our units are
affected by MAC address?

Thanks,

Jason


-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Chris Glanzer
Sent: Friday, July 11, 2003 12:49 PM
To: [EMAIL PROTECTED]
Subject: Re: [smartBridges] Customer Advisory


I concur.  Kudos to SB for such up-front action.  I thought I was the
only one with this problem...just joined the list last night and now I
receive great support updates.

Thanks again,
Chris G


>>> [EMAIL PROTECTED] 07/11/03 11:42AM >>>
I have to say hats off to SB for not just fixing the problem but posting
what action they took. Wish all mfgs would do this. Earl UpHi.net
 
 
-------Original Message-------
 
From: [EMAIL PROTECTED] 
Date: Friday, July 11, 2003 10:54:33 AM
To: [EMAIL PROTECTED] 
Subject: [smartBridges] Customer Advisory
 
Hi All,
 
Attached is our Investigation Report with regards to the "heat" issue
that many have experienced with our products affected in recent batch.
We have learned a great lesson from this and taken the corrective
measure to make our product more reliable than before. Pls see attached
for self-explanatory
 
 
Thank you for your continued support. We apologized to those who have
affected by this issue.
 
Alex
sB Tech Support
 
Our Mission: Develop reliable Carrier Class, easy to Deploy and easy to
Maintain solutions for Wireless ISPs.
 
 

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