Cross post from another list:
I just confirmed this is the problem with my latest failed unit. Power down for 15 min
and it works.
I cycled the power yesterday when the sun was direct on the face of the unit. The roof
was so hot I could not stay on it and slid down and jumped off to not burn my hands. I
could not get the thing to work for love or money.
Today same time, same temp, a 15 min off period fixed it. and it has been up 3 hrs now.

Mac addresses are:
00:30:1A:01:DF:80   Shows symptoms
00:30:1A:01:DF:80   still new in the box
00:30:1A:01:E0:BB   Jan order with loose/stripped  N connector



"Vasu (sB Tech Team)" wrote:

> Hi Jason,
>
> If the units show the symptoms as described in the document and of they
> are purchased around that time frame do let us know the MAC address of
> those units we can verify them with the MAC addresses.
>
> Please note it is not all units and especially not any units purchased
> before the mentioned time frame.
>
> Vasu
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Jason
> Sent: Saturday, July 12, 2003 4:00 AM
> To: '[EMAIL PROTECTED]'
> Subject: RE: [smartBridges] Customer Advisory
>
> Fantastic work. One more request - can we find out if our units are
> affected by MAC address?
>
> Thanks,
>
> Jason
>
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of Chris Glanzer
> Sent: Friday, July 11, 2003 12:49 PM
> To: [EMAIL PROTECTED]
> Subject: Re: [smartBridges] Customer Advisory
>
> I concur.  Kudos to SB for such up-front action.  I thought I was the
> only one with this problem...just joined the list last night and now I
> receive great support updates.
>
> Thanks again,
> Chris G
>
> >>> [EMAIL PROTECTED] 07/11/03 11:42AM >>>
> I have to say hats off to SB for not just fixing the problem but posting
> what action they took. Wish all mfgs would do this. Earl UpHi.net
>
>
> -------Original Message-------
>
> From: [EMAIL PROTECTED]
> Date: Friday, July 11, 2003 10:54:33 AM
> To: [EMAIL PROTECTED]
> Subject: [smartBridges] Customer Advisory
>
> Hi All,
>
> Attached is our Investigation Report with regards to the "heat" issue
> that many have experienced with our products affected in recent batch.
> We have learned a great lesson from this and taken the corrective
> measure to make our product more reliable than before. Pls see attached
> for self-explanatory
>
>
> Thank you for your continued support. We apologized to those who have
> affected by this issue.
>
> Alex
> sB Tech Support
>
> Our Mission: Develop reliable Carrier Class, easy to Deploy and easy to
> Maintain solutions for Wireless ISPs.
>
>
>
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