The setting that could cause the device to go back to manufacturers default has been resolved since simpleMonitor 1.51.
On another issue, when doing file transfer without any bandwidth management, the client would clog the whole bandwidth and this is normal behavior. The simpleMonitor which uses SNMP protocol would suffer and the link status may show dropped to zero because no response from the device while busy processing the data transfer. But this does not indicate link is down. Hope this clarify your issue. Alex sB Tech Support � -----Original Message----- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Support(at)inet2000.com Sent: Saturday, August 16, 2003 4:37 AM To: '[EMAIL PROTECTED]' Subject: Re: [smartBridges] New SB Firmware Hello. Thank you. The first unit was a case where I selected some option in simpleMonitor and saved the configuration. This made the unit non-responsive. It had gone back to manufacturers default IP and some other settings, but it was beyond resuscitation. The error in the firmware or monitor prog was confirmed by Smart Bridges. Obviously I don't want to mention it here and have everyone killing their radios trying it out. :-) The first unit went back a few month's ago. We have heard nothing back about it since. As far as the rebooting, again, I'm not certain that this is what is happening. I had thought that the graphs dropping to zero was an indication that the CPE was switching speeds maybe. It's just recently occurred to me that it may be totally rebooting or resetting itself. Again, this only seems to happen on transmitting lots of data. She can download 100 MByte files in just fine times. Sometimes she can upload as well, but if she is having problems then the graph has this mountainous appearance. It goes from 92% to 0% to 92% to 0% and so on in about 2-3 second intervals. Watching it from the Access Point side (StarOS) I can see idle times of 2 to 5 seconds while these drop-out's in the graphs occur. This (and the fact that the customer noticed that her WAN light on her residential gateway was going off for a second or so while I was seeing this graph drop-out) was how I figured that the unit was rebooting when it was transmitting lots of data. - Todd Chamberlain ----- Original Message ----- From: "sB Tech Support" <[EMAIL PROTECTED]> To: <[EMAIL PROTECTED]> Sent: Friday, August 15, 2003 1:59 PM Subject: RE: [smartBridges] New SB Firmware > We do not observed an aB would rebooting by itself. If it does, it could > due to something short circuit or water leakage/moisture . Please check > that out. > > For your first unit, seemed to be related to thermal issue and has you > loaded with latest firmware 0.01.07? The latest firmware is available at > http://www.smartbridges.com/new/support/ab.php > > Alex > sB Tech Support > > -----Original Message----- > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] On Behalf Of > Support(at)inet2000.com > Sent: Saturday, August 16, 2003 1:57 AM > To: '[EMAIL PROTECTED]' > Subject: Re: [smartBridges] New SB Firmware > > OK, thanx. Then the unit is most likely rebooting while transmitting > heavy data. The cat5 runs down the tower and into a coupler to > another length that runs inside to the computer. The coupler is tight > and dry inside well sealed pvc electrical box. I opened it yesterday > and checked, dry as a bone. > > I'll look at a few other ideas I have first, perhaps the customer > installed > Ethernet cable between our demarc (the PVC box) and their computer. > If it turns out to be just the radio, I won't be replacing it with > another > SB > though. I've only bought two. The first was dead within 10 minutes and > the second (this one) has this issue. If it turns out it's the radio.. > I'll > send > you the ebay link. :-) > > - Todd Chamberlain > > > From: <[EMAIL PROTECTED]> > > Yep, if that link light is going out on the router, you can bet that > the > > bridge is rebooting. Either that or it has a flaky NIC. Check for > water > in > > the cat5 connector. If there's not any, replace the bridge. > > > > Quoting "Support(at)inet2000.com" <[EMAIL PROTECTED]>: > > > It's just this one customer, and it's only on transmitting. She's 8 > miles > > > out in the country, so I don't think it's interference. It's only > on > her > > > uploads - she can download like a banshee. The pop she's connected > > > to is an OMNI, so interference there could be an issue I guess, but > it > > > would not affect just her. > > > > > > Actually, the more I think about it, I think the unit is rebooting > over > and > > > over when this happens. When she's connected through her DLINK > > > Gateway, and she's having trouble, the WAN light goes out at the > same > > > time as I'm seeing the simpleMonitor graphs drop out. I'll have to > go > back > > > this evening and see if I can see the lights on the unit and see if > they > > > are > > > going out as well. (There are visible LED's on the Outdoor units, > right??) > > > - Todd Chamberlain > > > > > > From: <[EMAIL PROTECTED]> > > > > Is this happening on all your clients connected to this AP, or > just > one? > > > If > > > > it's just one, I'd say you've got one of two problems: Either a > bad > > > Airbridge > > > > or periodic interferrence. The easiest way to pin it down would > be to > > > swap > > > > out the Airbridge in question with another unit, and see if the > problem > > > > continues. If it does, I'd say you've got interferrence coming > from > > > somewhere. > > > > > > > > Craig > > > > > > > > > > > > Quoting "Support(at)inet2000.com" <[EMAIL PROTECTED]>: > > > > > > > > > What would be the symptoms of the unit rebooting? Would the > > > > > graph do what I describe - dropping to zeros for a second or two > > > > > with zero data transfer during that time? I've just had a > thought > > > > > that maybe it's crashing while transmitting, since the downloads > > > > > are generally OK, but uploads can be either OK or non-existent. > > > > > Also, when the graph lines go to zero, the other screens that > show > > > > > the associated AP go blank (the form fields clear out) for a sec > > > > > as well, and then re-populate with the AP / SSID / MAC etc. > > > > > - Todd Chamberlain > > > > > > > > > > > > > > > ----- Original Message ----- > > > > > From: "sB Tech Support" <[EMAIL PROTECTED]> > > > > > To: <[EMAIL PROTECTED]> > > > > > Sent: Thursday, August 14, 2003 6:17 PM > > > > > Subject: RE: [smartBridges] New SB Firmware > > > > > > > > > > > > > > > The link status usually tells us it is interference or noise in > the > > > > > wireless link. Is the RSSI stays consistence? Try changing to > other > > > > > channel. Do you use Long Preamble? > > > > > > > > > > Alex > > > > > sB Tech Support > > > > > > > > > > > > > > > > > > > > > > > > > -----Original Message----- > > > > > From: [EMAIL PROTECTED] > > > > > [mailto:[EMAIL PROTECTED] On Behalf Of > > > > > Support(at)inet2000.com > > > > > Sent: Friday, August 15, 2003 6:56 AM > > > > > To: '[EMAIL PROTECTED]' > > > > > Subject: Re: [smartBridges] New SB Firmware > > > > > > > > > > The symptom I see is the link status graph dropping from 92% to > zero > > > for > > > > > a second and then jumping back up for a few seconds. If I'm > doing a > > > > > ping > > > > > during this time, I see an timeout during the drop-out, and then > > > they'll > > > > > resume > > > > > once the graph jumps back up. I don't know if this is the way > the > > > graph > > > > > normally handles packet loss or adaptive rate shifting or what. > It's > > > > > just > > > > > a frustrating thing for the customer, who has a link that works > > > > > perfectly > > > > > 8 miles out for two days, and then they get < 1K uploads for > three > > > > > hours. > > > > > - Todd Chamberlain > > > > > > > > > > From: "The Wirefree Network" <[EMAIL PROTECTED]> > > > > > > The heat related issues that one batch of equipment had caused > the > > > > > unit > > > > > > to lose association. For me at least. It did not cause slow > > > > > > throughput. > > > > > > > > > > > > Sully > > > > > > > > > > > > -----Original Message----- > > > > > > From: [EMAIL PROTECTED] > > > > > > [mailto:[EMAIL PROTECTED] On Behalf Of > > > > > > Support(at)inet2000.com > > > > > > Sent: Thursday, August 14, 2003 3:21 PM > > > > > > To: [EMAIL PROTECTED] > > > > > > Subject: [smartBridges] New SB Firmware > > > > > > > > > > > > Hello all. I unsubscribed from this list a few month's back > and > > > > > > am just back today. I notice that there is new FW that says > it'll > > > > > > stop heat related problems. Does anyone have any comments > > > > > > (good / bad) on this new firmware? (I know I should read the > > > > > > archives first, but I've got customer with problems with slow > > > > > > uploads at times that I'm thinking may be heat related) > > > > > > - Todd Chamberlain > > > > > > > > > > > > ----- Original Message ----- > > > > > > From: "Bill Clark" <[EMAIL PROTECTED]> > > > > > > To: <[EMAIL PROTECTED]> > > > > > > Sent: Thursday, August 14, 2003 3:38 PM > > > > > > Subject: Re: [smartBridges] MACs through an AB > > > > > > > > > > > > > > > > > > > Let's go a bit further... > > > > > > > > > > > > > > What does the aB present in its DHCP-request packet: > > > > > > > uid = 01:<aB_MAC> > > > > > > > client-hostname = <aB_name> ? > > > > > > > > > > > > > > What does the aB present in a host DHCP-request packet: > > > > > > > uid = 01:<aB_MAC> > > > > > > > client-hostname = host-supplied <client-hostname> > > > > > > > or > > > > > > > client-hostname = <host_MAC> ? > > > > > > > > > > > > > > Bill > > > > > > > > > > > > > > The PART-15.ORG smartBridges Discussion List > > > > > > > To Join: mailto:[EMAIL PROTECTED] (in the body type > subscribe > > > > > > smartBridges <yournickname> > > > > > > > To Remove: mailto:[EMAIL PROTECTED] (in the body type > > > unsubscribe > > > > > > smartBridges) > > > > > > > Archives: http://archives.part-15.org > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > The PART-15.ORG smartBridges Discussion List > > > > > > To Join: mailto:[EMAIL PROTECTED] (in the body type > subscribe > > > > > > smartBridges <yournickname> > > > > > > To Remove: mailto:[EMAIL PROTECTED] (in the body type > unsubscribe > > > > > > smartBridges) > > > > > > Archives: http://archives.part-15.org > > > > > > > > > > > > The PART-15.ORG smartBridges Discussion List > > > > > > To Join: mailto:[EMAIL PROTECTED] (in the body type > subscribe > > > > > smartBridges <yournickname> > > > > > > To Remove: mailto:[EMAIL PROTECTED] (in the body type > unsubscribe > > > > > smartBridges) > > > > > 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