The fact that the ethernet link light is going out when it happens tells me it 
could be one of the following:

1. Airbridge is rebooting or losing power.

2. NIC in the airbridge is bad and periodically dropping out.

3. cable to airbridge is bad.  You mentioned you have a coupler in-line.  Have 
you tried removing it, and plugging straight into the airbridge cable?

Since this happens both on her router and on your laptop, I think you can rule 
out a bad NIC on the client equipment.  I think you can also rule out anything 
above the physical layer, since the link light goes out whenever it happens.

Craig



Quoting "Support(at)inet2000.com" <[EMAIL PROTECTED]>:

> Well, she's not clogging the whole bandwidth - she's getting nearly
> zero data on uploads.  I see the dropouts even if I'm connected
> on her side.  Last night I connected my laptop to the Ethernet cable
> on her SB and watched from there.  When I started an upload, I saw
> the graphs from the Ethernet side drop to zero, and the associated
> AP info (ESSID, Channel, etc.) go blank for a couple seconds
> and then come back.  Then after a few more seconds, it went off
> again and again.  During this time, I'm getting next to zero data out.
> Each time the graphs and displays drop-out, the Ethernet link light
> on her residential gateway goes off as well, which is what makes
> me think the unit is rebooting, same as if I unplugged the PowerShot
> for an instant.
> 
> That's OK Alex, I'm not having much luck describing the symptoms
> we're seeing I guess.  I'll just work on it here and let you know what
> the problem was when I fix it.
> - Todd Chamberlain
> 
> >From: "sB Tech Support" <[EMAIL PROTECTED]>
> The setting that could cause the device to go back to manufacturers
> default has been resolved since simpleMonitor 1.51.
> 
> On another issue, when doing file transfer without any bandwidth
> management, the client would clog the whole bandwidth and this is normal
> behavior. The simpleMonitor which uses SNMP protocol would suffer and
> the link status may show dropped to zero because no response from the
> device while busy processing the data transfer. But this does not
> indicate link is down.
> 
> Hope this clarify your issue.
> 
> Alex
> sB Tech Support
> 
> -----Original Message-----
> From: [EMAIL PROTECTED]
> [mailto:[EMAIL PROTECTED] On Behalf Of
> Support(at)inet2000.com
> Sent: Saturday, August 16, 2003 4:37 AM
> To: '[EMAIL PROTECTED]'
> Subject: Re: [smartBridges] New SB Firmware
> 
> Hello.  Thank you.  The first unit was a case where I selected
> some option in simpleMonitor and saved the configuration.
> This made the unit non-responsive.  It had gone back to
> manufacturers default IP and some other settings, but it was
> beyond resuscitation.  The error in the firmware or monitor prog
> was confirmed by Smart Bridges.  Obviously I don't want to
> mention it here and have everyone killing their radios trying it
> out.  :-)  The first unit went back a few month's ago.  We have
> heard nothing back about it since.
> 
> As far as the rebooting, again, I'm not certain that this is what
> is happening.  I had thought that the graphs dropping to zero
> was an indication that the CPE was switching speeds maybe.
> It's just recently occurred to me that it may be totally rebooting or
> resetting itself.  Again, this only seems to happen on transmitting
> lots of data.  She can download 100 MByte files in just fine times.
> Sometimes she can upload as well, but if she is having problems
> then the graph has this mountainous appearance.  It goes from
> 92% to 0% to 92% to 0% and so on in about 2-3 second intervals.
> Watching it from the Access Point side (StarOS) I can see idle
> times of 2 to 5 seconds while these drop-out's in the graphs
> occur.  This (and the fact that the customer noticed that her WAN
> light on her residential gateway was going off for a second or so
> while I was seeing this graph drop-out) was how I figured that the
> unit was rebooting when it was transmitting lots of data.
> - Todd Chamberlain
> 
> ----- Original Message ----- 
> From: "sB Tech Support" <[EMAIL PROTECTED]>
> To: <[EMAIL PROTECTED]>
> Sent: Friday, August 15, 2003 1:59 PM
> Subject: RE: [smartBridges] New SB Firmware
> 
> 
> > We do not observed an aB would rebooting by itself. If it does, it
> could
> > due to something short circuit or water leakage/moisture . Please
> check
> > that out.
> >
> > For your first unit, seemed to be related to thermal issue and has you
> > loaded with latest firmware 0.01.07? The latest firmware is available
> at
> > http://www.smartbridges.com/new/support/ab.php
> >
> > Alex
> > sB Tech Support
> >
> > -----Original Message-----
> > From: [EMAIL PROTECTED]
> > [mailto:[EMAIL PROTECTED] On Behalf Of
> > Support(at)inet2000.com
> > Sent: Saturday, August 16, 2003 1:57 AM
> > To: '[EMAIL PROTECTED]'
> > Subject: Re: [smartBridges] New SB Firmware
> >
> > OK, thanx.  Then the unit is most likely rebooting while transmitting
> > heavy data. The cat5 runs down the tower and into a coupler to
> > another length that runs inside to the computer.  The coupler is tight
> > and dry inside well sealed pvc electrical box.  I opened it yesterday
> > and checked, dry as a bone.
> >
> > I'll look at a few other ideas I have first, perhaps the customer
> > installed
> > Ethernet cable between our demarc (the PVC box) and their computer.
> > If it turns out to be just the radio, I won't be replacing it with
> > another
> > SB
> > though.  I've only bought two. The first was dead within 10 minutes
> and
> > the second (this one) has this issue.  If it turns out it's the
> radio..
> > I'll
> > send
> > you the ebay link.  :-)
> >
> > - Todd Chamberlain
> >
> >
> > From: <[EMAIL PROTECTED]>
> > > Yep, if that link light is going out on the router, you can bet that
> > the
> > > bridge is rebooting.  Either that or it has a flaky NIC.  Check for
> > water
> > in
> > > the cat5 connector.  If there's not any, replace the bridge.
> > >
> > > Quoting "Support(at)inet2000.com" <[EMAIL PROTECTED]>:
> > > > It's just this one customer, and it's only on transmitting.  She's
> 8
> > miles
> > > > out in the country, so I don't think it's interference.  It's only
> > on
> > her
> > > > uploads - she can download like a banshee.  The pop she's
> connected
> > > > to is an OMNI, so interference there could be an issue I guess,
> but
> > it
> > > > would not affect just her.
> > > >
> > > > Actually, the more I think about it, I think the unit is rebooting
> > over
> > and
> > > > over when this happens.  When she's connected through her DLINK
> > > > Gateway, and she's having trouble, the WAN light goes out at the
> > same
> > > > time as I'm seeing the simpleMonitor graphs drop out.  I'll have
> to
> > go
> > back
> > > > this evening and see if I can see the lights on the unit and see
> if
> > they
> > > > are
> > > > going out as well.  (There are visible LED's on the Outdoor units,
> > right??)
> > > > - Todd Chamberlain
> > > >
> > > > From: <[EMAIL PROTECTED]>
> > > > > Is this happening on all your clients connected to this AP, or
> > just
> > one?
> > > > If
> > > > > it's just one, I'd say you've got one of two problems:  Either a
> > bad
> > > > Airbridge
> > > > > or periodic interferrence.  The easiest way to pin it down would
> > be to
> > > > swap
> > > > > out the Airbridge in question with another unit, and see if the
> > problem
> > > > > continues.  If it does, I'd say you've got interferrence coming
> > from
> > > > somewhere.
> > > > >
> > > > > Craig
> > > > >
> > > > >
> > > > > Quoting "Support(at)inet2000.com" <[EMAIL PROTECTED]>:
> > > > >
> > > > > > What would be the symptoms of the unit rebooting?  Would the
> > > > > > graph do what I describe - dropping to zeros for a second or
> two
> > > > > > with zero data transfer during that time?  I've just had a
> > thought
> > > > > > that maybe it's crashing while transmitting, since the
> downloads
> > > > > > are generally OK, but uploads can be either OK or
> non-existent.
> > > > > > Also, when the graph lines go to zero, the other screens that
> > show
> > > > > > the associated AP go blank (the form fields clear out) for a
> sec
> > > > > > as well, and then re-populate with the AP / SSID / MAC etc.
> > > > > > - Todd Chamberlain
> > > > > >
> > > > > >
> > > > > > ----- Original Message ----- 
> > > > > > From: "sB Tech Support" <[EMAIL PROTECTED]>
> > > > > > To: <[EMAIL PROTECTED]>
> > > > > > Sent: Thursday, August 14, 2003 6:17 PM
> > > > > > Subject: RE: [smartBridges] New SB Firmware
> > > > > >
> > > > > >
> > > > > > The link status usually tells us it is interference or noise
> in
> > the
> > > > > > wireless link. Is the RSSI stays consistence? Try changing to
> > other
> > > > > > channel. Do you use Long Preamble?
> > > > > >
> > > > > > Alex
> > > > > > sB Tech Support
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > > -----Original Message-----
> > > > > > From: [EMAIL PROTECTED]
> > > > > > [mailto:[EMAIL PROTECTED] On Behalf Of
> > > > > > Support(at)inet2000.com
> > > > > > Sent: Friday, August 15, 2003 6:56 AM
> > > > > > To: '[EMAIL PROTECTED]'
> > > > > > Subject: Re: [smartBridges] New SB Firmware
> > > > > >
> > > > > > The symptom I see is the link status graph dropping from 92%
> to
> > zero
> > > > for
> > > > > > a second and then jumping back up for a few seconds.  If I'm
> > doing a
> > > > > > ping
> > > > > > during this time, I see an timeout during the drop-out, and
> then
> > > > they'll
> > > > > > resume
> > > > > > once the graph jumps back up.  I don't know if this is the way
> > the
> > > > graph
> > > > > > normally handles packet loss or adaptive rate shifting or
> what.
> > It's
> > > > > > just
> > > > > > a frustrating thing for the customer, who has a link that
> works
> > > > > > perfectly
> > > > > > 8 miles out for two days, and then they get < 1K uploads for
> > three
> > > > > > hours.
> > > > > > - Todd Chamberlain
> > > > > >
> > > > > > From: "The Wirefree Network" <[EMAIL PROTECTED]>
> > > > > > > The heat related issues that one batch of equipment had
> caused
> > the
> > > > > > unit
> > > > > > > to lose association.  For me at least.  It did not cause
> slow
> > > > > > > throughput.
> > > > > > >
> > > > > > > Sully
> > > > > > >
> > > > > > > -----Original Message-----
> > > > > > > From: [EMAIL PROTECTED]
> > > > > > > [mailto:[EMAIL PROTECTED] On Behalf Of
> > > > > > > Support(at)inet2000.com
> > > > > > > Sent: Thursday, August 14, 2003 3:21 PM
> > > > > > > To: [EMAIL PROTECTED]
> > > > > > > Subject: [smartBridges] New SB Firmware
> > > > > > >
> > > > > > > Hello all.  I unsubscribed from this list a few month's back
> > and
> > > > > > > am just back today.  I notice that there is new FW that says
> > it'll
> > > > > > > stop heat related problems.  Does anyone have any comments
> > > > > > > (good / bad) on this new firmware?  (I know I should read
> the
> > > > > > > archives first, but I've got customer with problems with
> slow
> > > > > > > uploads at times that I'm thinking may be heat related)
> > > > > > > - Todd Chamberlain
> > > > > > >
> > > > > > > ----- Original Message ----- 
> > > > > > > From: "Bill Clark" <[EMAIL PROTECTED]>
> > > > > > > To: <[EMAIL PROTECTED]>
> > > > > > > Sent: Thursday, August 14, 2003 3:38 PM
> > > > > > > Subject: Re: [smartBridges] MACs through an AB
> > > > > > >
> > > > > > >
> > > > > > > > Let's go a bit further...
> > > > > > > >
> > > > > > > > What does the aB present in its DHCP-request packet:
> > > > > > > >    uid = 01:<aB_MAC>
> > > > > > > >    client-hostname = <aB_name>  ?
> > > > > > > >
> > > > > > > > What does the aB present in a host DHCP-request packet:
> > > > > > > >    uid = 01:<aB_MAC>
> > > > > > > >    client-hostname = host-supplied <client-hostname>
> > > > > > > >       or
> > > > > > > >    client-hostname = <host_MAC>  ?
> > > > > > > >
> > > > > > > > Bill
> > > > > > > >
> > > > > > > > The PART-15.ORG smartBridges Discussion List
> > > > > > > > To Join: mailto:[EMAIL PROTECTED] (in the body type
> > subscribe
> > > > > > > smartBridges <yournickname>
> > > > > > > > To Remove: mailto:[EMAIL PROTECTED] (in the body type
> > > > unsubscribe
> > > > > > > smartBridges)
> > > > > > > > Archives: http://archives.part-15.org
> > > > > > > >
> > > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > > The PART-15.ORG smartBridges Discussion List
> > > > > > > To Join: mailto:[EMAIL PROTECTED] (in the body type
> > subscribe
> > > > > > > smartBridges <yournickname>
> > > > > > > To Remove: mailto:[EMAIL PROTECTED] (in the body type
> > unsubscribe
> > > > > > > smartBridges)
> > > > > > > Archives: http://archives.part-15.org
> > > > > > >
> > > > > > > The PART-15.ORG smartBridges Discussion List
> > > > > > > To Join: mailto:[EMAIL PROTECTED] (in the body type
> > subscribe
> > > > > > smartBridges <yournickname>
> > > > > > > To Remove: mailto:[EMAIL PROTECTED] (in the body type
> > unsubscribe
> > > > > > smartBridges)
> > > > > > > Archives: http://archives.part-15.org
> > > > > > >
> > > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > > The PART-15.ORG smartBridges Discussion List
> > > > > > To Join: mailto:[EMAIL PROTECTED] (in the body type
> subscribe
> > > > > > smartBridges <yournickname>
> > > > > > To Remove: mailto:[EMAIL PROTECTED] (in the body type
> > unsubscribe
> > > > > > smartBridges)
> > > > > > Archives: http://archives.part-15.org
> > > > > >
> > > > > > The PART-15.ORG smartBridges Discussion List
> > > > > > To Join: mailto:[EMAIL PROTECTED] (in the body type
> subscribe
> > > > > > smartBridges <yournickname>
> > > > > > To Remove: mailto:[EMAIL PROTECTED] (in the body type
> > unsubscribe
> > > > > > smartBridges)
> > > > > > Archives: http://archives.part-15.org
> > > > > >
> > > > > >
> > > > > >
> > > > > >
> > > > > > The PART-15.ORG smartBridges Discussion List
> > > > > > To Join: mailto:[EMAIL PROTECTED] (in the body type
> subscribe
> > > > smartBridges
> > > > > > <yournickname>
> > > > > > To Remove: mailto:[EMAIL PROTECTED] (in the body type
> > unsubscribe
> > > > > > smartBridges)
> > > > > > Archives: http://archives.part-15.org
> > > > > >
> > > > > >
> > > > >
> > > > >
> > > > > The PART-15.ORG smartBridges Discussion List
> > > > > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe
> > > > smartBridges <yournickname>
> > > > > To Remove: mailto:[EMAIL PROTECTED] (in the body type
> > unsubscribe
> > > > smartBridges)
> > > > > Archives: http://archives.part-15.org
> > > > >
> > > > >
> > > >
> > > >
> > > >
> > > > The PART-15.ORG smartBridges Discussion List
> > > > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe
> > smartBridges
> > > > <yournickname>
> > > > To Remove: mailto:[EMAIL PROTECTED] (in the body type
> unsubscribe
> > > > smartBridges)
> > > > Archives: http://archives.part-15.org
> > > >
> > > >
> > >
> > >
> > > The PART-15.ORG smartBridges Discussion List
> > > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe
> > smartBridges <yournickname>
> > > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe
> > smartBridges)
> > > Archives: http://archives.part-15.org
> > >
> > >
> >
> >
> >
> > The PART-15.ORG smartBridges Discussion List
> > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe
> > smartBridges <yournickname>
> > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe
> > smartBridges)
> > Archives: http://archives.part-15.org
> >
> > The PART-15.ORG smartBridges Discussion List
> > To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe
> smartBridges <yournickname>
> > To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe
> smartBridges)
> > Archives: http://archives.part-15.org
> >
> >
> 
> 
> 
> The PART-15.ORG smartBridges Discussion List
> To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe
> smartBridges <yournickname>
> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe
> smartBridges)
> Archives: http://archives.part-15.org
> 
> The PART-15.ORG smartBridges Discussion List
> To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe
> smartBridges <yournickname>
> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe
> smartBridges)
> Archives: http://archives.part-15.org
> 
> 
> 
> 
> The PART-15.ORG smartBridges Discussion List
> To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges
> <yournickname>
> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe
> smartBridges)
> Archives: http://archives.part-15.org  
> 
> 


The PART-15.ORG smartBridges Discussion List
To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges 
<yournickname>
To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges)
Archives: http://archives.part-15.org  

Reply via email to