These units have to be upgraded with new firmware currently on our web site. If for some reason the firmware upgrade did not work in their case. Perhaps these units were on the extreme of the timing margin.
But overall, based on the large number of downloads counter, our data suggest that for most people the firmware upgrade solves the timing problem equally well. So in a way, if the firmware upgrade works, there is no real reason to go through the trouble of RMA the units. But we let you decide. Alex sB Tech Support [EMAIL PROTECTED] -----Original Message----- From: Andrew Watkins [mailto:[EMAIL PROTECTED] Sent: Friday, September 05, 2003 4:38 AM To: [EMAIL PROTECTED] Subject: RE: [smartBridges] Post-June Units Clarification The easiest way to convert Hex to decimal is using Excel's HEX2DEC formula. You need the Analysis ToolPak Add-In installed (Tools --> Options --> Add-Ins). e.g. '=HEX2DEC(A2)' where cell A2 is the hexadecimal number of the MAC address. Its a pain, but see it as a good opportunity to log all your gear! I've just done mine and it seems two of my units were produced with the old chips. I have registered all my sB gear online as soon as they are unboxed and I'm surprised sB haven't contacted me to inform me there may be an issue with the chip. What do I have to do with the radios that have the old chips? Send them back? ---------- Original Message ---------------------------------- From: "sB Tech Support" <[EMAIL PROTECTED]> Reply-To: [EMAIL PROTECTED] Date: Thu, 4 Sep 2003 09:04:40 +0800 >Dear Friends, > > > >I notice that some people have started to associate "new chip" products >with the new white powder-coated mounting brackets and this cause >confusion to others. They are all of the same quality. We started to use >the "new chip" since July and the white powder coated mounting bracket >only implemented lately. > > > >Again, to help you to identify these "Post June" devices, below are the >starting MAC#s for various models. > > > >sB2110 : 00301A 01E2A6 (aBO) > > > >sB2120 : 00301A 0AB4EB (aBT, 13dB antenna) > > > >sB2125 : 00301A 0AFD9F (aBT, 9dB antenna) > > > >sB2100 : 00301A 049DB5 (aBI) > > > >sB2510 : 00301A 093E92 (aPPO) > > > >sB2520 : 00301A 0C36B0 (aPPT, 13dB antenna) > > > >sB2525 : 00301A OC839C (aPPT, 9dB antenna) > > > >sB2400 : 00301A 030E3D (aPI) > > > >With best regards, > > > >sB Tech Support > > > > > > > --- [This E-mail scanned for viruses by Declude Virus By Avolve.net] ----------ANNOUNCEMENT---------- Don't forget to register for WISPCON IV http://www.wispcon.info/us/wispcon-iv/wispcon-iv.htm The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org ----------ANNOUNCEMENT---------- Don't forget to register for WISPCON IV http://www.wispcon.info/us/wispcon-iv/wispcon-iv.htm The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org ----------ANNOUNCEMENT---------- Don't forget to register for WISPCON IV http://www.wispcon.info/us/wispcon-iv/wispcon-iv.htm The PART-15.ORG smartBridges Discussion List To Join: mailto:[EMAIL PROTECTED] (in the body type subscribe smartBridges <yournickname> To Remove: mailto:[EMAIL PROTECTED] (in the body type unsubscribe smartBridges) Archives: http://archives.part-15.org
