I am so glad you were sorted out in the end Jason; it is not the  
easiest process in the world.

Best, Peter
On 9 Oct 2009, at 12:17, Jason Davies wrote:

>
> Edmund Craske wrote on 9/10/09 at 10:42
>
>> FYI, you can get a specific 'restore from backup' option by right
>> clicking the iPhone in the sidebar on the left - perhaps that will  
>> help?
>
> ok, it finally worked, I think for some reason this kickstarted
> a different process. Just in case anyone wants to know and while
> I remember
>
> 0) tell it in the Devices pref not to back-up/sync automatically
> [nearly forgot this!]
> 1) check that new iPhone has latest OS before doing anything else.
> 2) back-up old one.
> 3) plug in new one
> 4) use the right-click method above NOT the buttons about
> 'restore' (restoring triggers reinstall of OS and then asks if
> you want to restore from back-up. That DIDN'T work even when I
> was 100% sure it was reading from the right back-up version].
> 5) wait a while
>
> now it's sorted. thanks for the suggestion.
>
>
> >


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