useful heads-up, thanks. and another good reason to keep incremental back-ups, 
both clones and TM...

50% -- I can't work out whether that is generous or stingey. I guess that's the 
point...!
On 16 Mar 2010, at 19:09, Ranulph Glanville wrote:

> I tried the various suggestions made on the list. They didn't work. I sent a 
> lot of time on the phone to Apple, who tried very hard. But it was not 
> possible to get iwork working. The problem was that the plist files had been 
> replaced by the plist files for the trial version. The only way to regenerate 
> the non-trial files was by re-installing form the dvds or buying an iwork 
> serial number. Apple kindly offered to sell me a replacement iwork at 50% 
> reduction.
> 
> May thanks to all of you who helped with suggestions and procedures.

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