Thanks, Sam, Nigel and Tony. The problem started this morning. But I find that 
I can access my account profile at the Apple Store, so they do seem to 
recognise me. I'll just be patient for a while.

Regards

Derek

Sent from my iPad

On 11 Dec 2010, at 10:40, Sam - MacAmbulance <[email protected]> wrote:

> Hi Derek
> 
> I get that occasionally, it's usually a temporary problem, how long has it 
> been going on?
> 
> Regards
> 
> Sam
> MacAmbulance
> Providing affordable Apple & PC services
> 
> Sam Mullen
> 07747 778022
> http://www.macambulance.co.uk
> [email protected]
> 
> 
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