Thanks everyone - I'll give it a try.
Shirley
On 30 Jun 2011, at 19:21, Graham Street wrote:

> The free version of TeamViewer will work well. The remote person runs the job 
> and gives you the access code (by phone). Using that, you can run their 
> machine from a Mac or a PC. We use this a lot.
> 
> Graham
> 
> 
> on 30/06/2011 18:58 Shirley Lovett sent the following:
>> I have remote access on my machine and my son who lives in Australia can 
>> link his Mac to mine.
>> 
>> I have a friend who lives locally and I want to be able to use remote access 
>> so that I can help her when she is stuck. She is windows based.
>> 
>> What is the best way to do this?
>> Thanks
>> Shirley
>> 
> 
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