Thanks Sam, Toby.

Logmein does indeed work on 10.4 (or at least it says it does); but it requires 10.4, and the target machine is 10.3.9. Hence I'm searching for a pre-10.4 solution.

In relation to Sam's suggestion, thank you. There are actually two (matching, both 10.3.9 for the same reason) machines we want to control; one is at someone's home, so we have more flexibility, but would still rather not get into messing with their router (and then held being responsible for everything that goes wrong on their network from then on). The other is at a client site, with a tech-non-literate client, and a distinctly unhelpful (and ignorant, and Mac-hostile) IT department, so anything much more than "go to this website, click these three buttons, then leave it to us" isn't going to fly.

As far as I know Logmein and the like simply work by channelling the traffic over port 80 , and bouncing it off their central server, to avoid firewalls and to avoid the need for a static IP. And that's what I want! I just want a version that runs on 10.3...

thanks for the suggestions,

Ben

On 12/07/2011 18:28, Toby Leighton wrote:
I was about to confidently say that logmein works on 10.4 because I run it on
my G4, but then I realized that machine is on 10.5.8

If it isn't supported (try it and see) then it will definitely be possible to
use a combination of VNC ssh and port forwarding to securely connect, but it's
certainly not as trivial to use as logmein.

The built in remote management essentially is VNC, and apples product called
remote desktop is a paid for application that handles remote desktop and
software distribution and reporting but is definitely geared to enterprise
local use rather than remote network use. You have to bring your own VPN or
other method of contacting the computer.

Sent from my iPhone

On 12 Jul 2011, at 18:06, Ben Rubinstein <[email protected]> wrote:

My recollection is that pre 10.4 (or possibly even 10.5) it was non-trivial
to set up behind firewalls etc.

The nice thing about logmein and the like is that they are designed that the
person at the 'controlled' end just needs to be able to point their browser
at a web site, not mess with anything more scary than that.

But if I'm wrong, and it should be easy to set this up with a 'controlled'
machine pre-10.4 - do please correct me!

thanks,

Ben

On 12/07/2011 16:50, Sam - MacAmbulance wrote:
hi Ben

Would Apple's built in Remote Management and Remote Desktop software not do
the trick?

Regards

Sam


MacAmbulance

Providing affordable Apple & PC services

Sam Mullen
07747 778022
http://www.macambulance.co.uk
[email protected] <mailto:[email protected]>


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