Thanks Sam. I'm going to go round tomorrow; their spirits are rising again and 
hopefully they'll get a Netgear router.
Hope all is well with you.
Kind regards, Nick.
On 18 Mar 2013, at 20:35, Sam - MacAmbulance <[email protected]> wrote:

> If it's the one with the awful built-in picture frame, bin it!
> 
> Sam
> MacAmbulance
> Providing affordable Apple & PC services
> 
> Sam Mullen
> 07747 778022
> http://www.macambulance.co.uk
> [email protected]
> 
> 
> On 18 Mar 2013, at 19:55, [email protected] wrote:
> 
>> Many thanks Shirley, Sam and John. All helpful and have passed on the ideas.
>> Sam, yes that makes sense. Not sure what router they have but very probably 
>> just the Talk Talk one.
>> Regards, Nick
>> 
>> On 18 Mar 2013, at 18:23, "j.sagues" <[email protected]> wrote:
>> 
>>> I solved a similar problem, but with my MacBook and not the iPad, (TalkTalk 
>>> support was no help at all) by modifying the Wireless Lan settings on the 
>>> router changing the auto-select channel setting to a fixed one. My first 
>>> random choice of channel solved the problem.
>>> 
>>> Regards
>>> 
>>> John
>>> 
>>> 
>>> 
>>> 
>>> On 18 Mar 2013, at 18:01, Sam - MacAmbulance wrote:
>>> 
>>>> It's more likely to be the router that's having problems connecting to the 
>>>> iPad, TalkTalk in itself is just an ISP, they provide the internet 
>>>> connection to your router, beyond that isn't their department.
>>>> 
>>>> Try purchasing a better router, like one of the mid-range netgear ones, 
>>>> and see if that's any better than the cheap rubbish TalkTalk give out for 
>>>> free ;)
>>>> 
>>>> Regards
>>>> 
>>>> Sam
>>>> MacAmbulance
>>>> Providing affordable Apple & PC services
>>>> 
>>>> Sam Mullen
>>>> 07747 778022
>>>> http://www.macambulance.co.uk
>>>> [email protected]
>>>> 
>>>> 
>>>> On 18 Mar 2013, at 17:57, Shirley Lovett <[email protected]> wrote:
>>>> 
>>>>> I have to say that I have had Talk Talk and Tiscali before that for years 
>>>>> without any major problems. My iPad works fine with it.
>>>>> Shirley
>>>>> 
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