Nice one Sam. Tony
On 18 Nov 2014, at 20:39, Sam - MacAmbulance <[email protected]> wrote: Hi All Just thought I'd share my experience with my MBP 2011. The graphics card soldering failed, an endemic manufacturing defect which is the subject of a class action lawsuit in the states, so I took it to the AppleStore today. They quoted £420 to replace the logicboard but I requested they waive the fee under the UK Sales of Goods Act, stating that my laptop was not sufficiently durable or fit for purpose and as such was covered. The genius disagreed and said the manufacturing defect was not official so couldn't authorise a repair. I asked for the case to be escalated to a manager and he came back 5mins later with approval for a complete repair under an extended warranty but that it would take 7 days to complete. I've just had a call to say the repair has been done and the laptop is ready for collection (same day), which means they must have a stack of replacement logicboards in anticipation of the problem. If you have a 2011 MacBook Pro and get lines/visual distortion onscreen, it's worth sticking to your guns. Regards Sam -- MacAmbulance Sam Mullen 07747778022 [email protected] <mailto:[email protected]> -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected] <mailto:[email protected]>. To post to this group, send email to [email protected] <mailto:[email protected]>. Visit this group at http://groups.google.com/group/smug <http://groups.google.com/group/smug>. For more options, visit https://groups.google.com/d/optout <https://groups.google.com/d/optout>. -- You received this message because you are subscribed to the Google Groups "Sussex Mac User Group" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send an email to [email protected]. Visit this group at http://groups.google.com/group/smug. For more options, visit https://groups.google.com/d/optout.
