Sounds like her drive was erased, can you list th exact steps she took to
install?
Regards
Sam
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On 15 Aug 2015, at 21:16, Philip Tomlinson <[email protected]>
wrote:
Hi
I am helping a friend who knows even less about Macs than me. She wanted to
upgrade to Yosemite. All seemed to go well with the download until the restart
which reverted to the original OS. It appears that someone has renamed her
home drive "Untitled" (on her desktop at least). Might this be the reason, and
what can I do to access the update of her OS?
Phil
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