Can you try an ethernet cable from router to iMac?

Sam

MacAmbulance Ltd.
Providing Affordable Mac/PC Support and Web Development

Sam Mullen
+44 (0)7747778022 <tel://+447747778022>
i...@macambulance.co.uk <mailto:i...@macambulance.co.uk>
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> On 13 Mar 2018, at 17:06, andrew lancaster <andre...@mac.com> wrote:
> 
> Hi. Highly frustrated with internet access. I changed from BT to Zen in 
> December. My iPad, iPhone and MacBook (an old one, c.2008) could all connect 
> via the fritzbox fine but my iMac couldn’t, or only for seconds at a time 
> after switching internet access of and on again in the bar at the top right 
> of the screen. 
> 
> After following advice very kindly offered from Smug members, it has since 
> worked perfectly from early January until yesterday. When there were 5 short 
> power outages one after another, which turned off both the Mac and the 
> FritzBox. I was still able to connect to the internet this morning but a 
> further power cut seems to have scrambled something. I’m back to being able 
> to access the net in everything but the iMac. 
> 
> Any advice would be very much appreciated. Many thanks
> 
> Andrew. 
> 
> Sent from my iPad
> 
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