Hi Sam.

Yesterday I tried altering the channel (I’m sure there is a correct term for 
this) on the Fritzbox - with no effects. And this morning, I changed the 
channel to 8 - and it seems (touch wood) to be working OK now. Bizarre, as I’d 
tried it yesterday and it was still not working.

Don’t know if it is time to by a new iMac, but I don’t like the lack of USB 
ports as I have printers, scanner etc which need them. Unless I’m 
misunderstanding the new iMac …

Anyway, I shall just hope that a) this keeps working and b) we don’t have more 
power cuts - which really seem to upset it!

Thanks

Andrew



> On 14 Mar 2018, at 10:14 am, andrew lancaster <[email protected]> wrote:
> 
> I will see if I can bring the iMac downstairs tomorrow morning and try an 
> Ethernet cable. Thanks!
> 
> Sent from my iPad
> 
> On 13 Mar 2018, at 18:19, Sam - MacAmbulance <[email protected] 
> <mailto:[email protected]>> wrote:
> 
>> Just as a test yes
>> 
>> Sam
>> 
>> MacAmbulance Ltd.
>> Providing Affordable Mac/PC Support and Web Development
>> 
>> Sam Mullen
>> +44 (0)7747778022 <tel://+447747778022>
>> [email protected] <mailto:[email protected]>
>> www.macambulance.co.uk <https://www.macambulance.co.uk/>
>> MacAmbulance Ltd. is a registered company in England & Wales, registration 
>> number 8466597
>> 
>> This email is intended solely for the addressed recipients and may contain 
>> privileged or confidential information.
>> If you have received this email in error please notify the sender and delete 
>> the email immediately.
>> 
>> 
>>> On 13 Mar 2018, at 18:17, andrew lancaster <[email protected] 
>>> <mailto:[email protected]>> wrote:
>>> 
>>> Hi Sam. That wouldn’t really be feasible - the router is downstairs and the 
>>> iMac upstairs ... it’s a bit large to move about easily. Unless you mean 
>>> simply to see if it works?
>>> 
>>> Andrew
>>> 
>>> Sent from my iPad
>>> 
>>> On 13 Mar 2018, at 18:03, Sam - MacAmbulance <[email protected] 
>>> <mailto:[email protected]>> wrote:
>>> 
>>>> Can you try an ethernet cable from router to iMac?
>>>> 
>>>> Sam
>>>> 
>>>> MacAmbulance Ltd.
>>>> Providing Affordable Mac/PC Support and Web Development
>>>> 
>>>> Sam Mullen
>>>> +44 (0)7747778022 <tel://+447747778022>
>>>> [email protected] <mailto:[email protected]>
>>>> www.macambulance.co.uk <https://www.macambulance.co.uk/>
>>>> MacAmbulance Ltd. is a registered company in England & Wales, registration 
>>>> number 8466597
>>>> 
>>>> This email is intended solely for the addressed recipients and may contain 
>>>> privileged or confidential information.
>>>> If you have received this email in error please notify the sender and 
>>>> delete the email immediately.
>>>> 
>>>> 
>>>>> On 13 Mar 2018, at 17:06, andrew lancaster <[email protected] 
>>>>> <mailto:[email protected]>> wrote:
>>>>> 
>>>>> Hi. Highly frustrated with internet access. I changed from BT to Zen in 
>>>>> December. My iPad, iPhone and MacBook (an old one, c.2008) could all 
>>>>> connect via the fritzbox fine but my iMac couldn’t, or only for seconds 
>>>>> at a time after switching internet access of and on again in the bar at 
>>>>> the top right of the screen. 
>>>>> 
>>>>> After following advice very kindly offered from Smug members, it has 
>>>>> since worked perfectly from early January until yesterday. When there 
>>>>> were 5 short power outages one after another, which turned off both the 
>>>>> Mac and the FritzBox. I was still able to connect to the internet this 
>>>>> morning but a further power cut seems to have scrambled something. I’m 
>>>>> back to being able to access the net in everything but the iMac. 
>>>>> 
>>>>> Any advice would be very much appreciated. Many thanks
>>>>> 
>>>>> Andrew. 
>>>>> 
>>>>> Sent from my iPad
>>>>> 
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