Pete - Thanks for the reply, but I guess I don't understand what you're saying. "Some packet loss" and "rulebase downloads to slow down for a time" don't reflect what happened to me yesterday and apparently not what happened to one of the other posters either when he said that Appriver was having a problem "with sending messages over and over again". I received over (at last count) 35,000 messages (almost all of which were bounced replies, from one email from one of our users who sent an email to about 70 people) yesterday.

And I had already gone to http://www.armresearch.com/ yesterday and there was nothing there. There is nothing there today that I can see.

What happened? I lost an entire day's worth of email because of bounced messages. I didn't sleep last night. I don't even use Appriver. I would hope someone could explain it a little better than that. Thanks.

Kevin



Pete McNeil wrote:
Hello Computer,

Friday, May 18, 2007, 8:34:27 AM, you wrote:

For those of us in the dark about this, can someone explain who Appriver is,
and what is has to do with Message Sniffer?

Message Sniffer started out as an incubator project inside of
MicroNeil Research Corporation. When it was time for SNF to grow up
and become it's own company we went looking for partners who could
help it grow.

We searched long and hard and ultimately picked AppRiver for a lot of
good reasons :-) (Note I can still say that after all this time!)

ARM Research Labs, LLC was formed to take over the SNF project.

ARM is jointly owned by both AppRiver and MicroNeil. In order to
capitalize on economies of scale, asymmetrical bandwidth utilization,
and an efficient support infrastructure, a number of servers for ARM
are hosted along side AppRiver servers - this includes the servers
that provide rulebase updates for SNF.

Yesterday's events created a tremendous load on the network and that
caused some packet loss that caused rulebase downloads to slow down
for a time.

For more about ARM see: http://www.armresearch.com/

Hope this helps,

Thanks,

_M


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