Ok thats good to know, thanks again!
2016-11-02 15:17 GMT+01:00 Maurice Patel <[email protected]>: > If they were maintenance subscriptions then yes you should have been given > perpetual licenses – the challenge might be reactivation as that is not > guaranteed. But maintenance licenses should be perpetual ones. > > Maurice Patel > Tél: 514 954-7134 > Cell: 514 242-6549 > > From: [email protected] [mailto:softimage-bounces@ > listproc.autodesk.com] On Behalf Of xabian dreiD > Sent: Wednesday, November 02, 2016 10:02 AM > To: [email protected] > Subject: Re: Maya with Softimage 2016 - license questions > > hey guys, > > i just received my serials for Softimage 2013 & 2014! thanks a lot for > your support maurice!! > > one last question: > if i would cancel my maintenance subsciption for that so called Maya & > Softimage Bundle 2016 in the future, then i will stuck at the maya version > that are available until my subscription ends AND on softimage 2016 (2015 > R2) and can use them perpetual, right? > > best regards -xabian > > 2016-11-01 19:01 GMT+01:00 Martin Chatterjee <martin.chatterjee.lists@ > googlemail.com<mailto:[email protected]>>: > Thanks Maurice, that's great to hear. > > Cheers, Martin > > -- > Martin Chatterjee > > [ Freelance Technical Director ] > [ http://www.chatterjee.de<http://www.chatterjee.de/> ] > [ https://vimeo.com/chatterjee ] > > On Tue, Nov 1, 2016 at 2:38 PM, Maurice Patel <[email protected]< > mailto:[email protected]>> wrote: > I have an update. > The support person is incorrect. There is an exception for Softimage. Our > backend systems were modified recently and the exception was not migrated > to the new system creating the problem. Since the system no longer reflects > the exception support is just giving you a standard response. We are > trying to figure out a way to fix this at the moment. There is a workaround > path apparently I am also trying to get details on that. Will keep you > posted > maurice > > Maurice Patel > Tél: 514 954-7134<tel:514%20954-7134> > Cell: 514 242-6549<tel:514%20242-6549> > > From: [email protected]<mailto:softimage- > [email protected]> [mailto:softimage-bounces@ > listproc.autodesk.com<mailto:[email protected]>] On > Behalf Of xabian dreiD > Sent: Tuesday, November 01, 2016 9:30 AM > To: [email protected]<mailto:[email protected] > > > Subject: Re: Maya with Softimage 2016 - license questions > > hey martin, > > thanks for sharing your experience! i bought the maya softimage bundle > mainly because of softimage and the maintenance plan because i thought its > nice mayabe to migrate to mayalater and also to have the possibility to > use previous versions of softimage.. but after another contact with > autodesk support it seems they making really no difference between maya and > softimage versions: > > "The software you're trying to activate remains not eligible for use. > In regards to our upgrade policy, as newer versions of the software are > released, the older ones become not eligible, using your example, by next > year you would have the right to the newest version of Maya with Softimage, > and indeed, the 2014 would not be available for use as it is now. > I can't be certain of what happened to the other user you mentioned, > perhaps if you manage to get in touch with him he can explain exactly how > he managed to activate the software." > > > i wonder what will happen if i cancel my subscription now? will i hold > maya 2017 and also softimage 2016 (2015R2)? my reseller said these where > perpetual licenses i can use forever! > > i hope also maurice can maybe help to get my 2013 activated and clarify > these questions!? > > 2016-11-01 10:04 GMT+01:00 Martin Yara <[email protected]<mailto:fur > [email protected]><mailto:[email protected]<mailto:[email protected]>>>: > AFAIK, and that's what I could understand from my experience with SI 2013, > it means 3 versions previous to their latest series, being that 2017 and > soon to be 2018. It doesn't matter what is the latest Softimage version. > > So in 2019 (I think 2015R2 would still be in the 2015 group) you won't be > able to use Softimage at all if you haven't activated your licenses yet, > not without your reseller doing some magic for you at least. > > I hope Maurice can do something for you. > > btw, If you haven't activated your 2014 license, do it now. > > Martin > > On Tue, Nov 1, 2016 at 5:56 PM, xabian dreiD <[email protected]<mailto: > [email protected]><mailto:[email protected]<mailto:[email protected]>>> > wrote: > Hmmm, that is interesting... but also strange, because the subscription > contract says its allowed to use the last 3 versions. > The funny thing is the last Softimage version in my Autodesk Account is > 2016, which is 2015 R2 in reality :) > [Inline-Bild 1] > So 3 versions back would be 2013 and my account also offers me the > possibility to download 2013 and clearly says: "Your contract includes > access to this products" > > [Inline-Bild 2] > > But the support says i'm now on Maya with Softimage 2017 and 3 version > back will be 2014. But this is only for Maya in my opinion because there is > certainly no Softimage 2017. So next year we also would not be allowed to > use 2014 and one year later not 2015 and one more not even 2016 (which is > 2015 R2) ??? > > 2016-11-01 2:37 GMT+01:00 Martin <[email protected]<mailto:fur > [email protected]><mailto:[email protected]<mailto:[email protected]>>>: > I had a similar problem with SI2013 in May this year. > It took a few days but my reseller managed to get me those licenses after > the 3 years period but explained me that normally, you need to activate > your licenses before the 3 years expiration. > > Martin > Sent from my iPhone > > 2016/11/01 1:50、Maurice Patel <[email protected]<mailto: > [email protected]><mailto:[email protected]<mailto: > [email protected]>>> のメッセージ: > > > Hi, I am not sure what is going on and will look into this at our end > (Autodesk) too. > > maurice > > > > Maurice Patel > > Tél: 514 954-7134<tel:514%20954-7134><tel:514%20954-7134> > > Cell: 514 242-6549<tel:514%20242-6549><tel:514%20242-6549> > > > > From: [email protected]<mailto:softimage- > [email protected]><mailto:softimage-bounces@ > listproc.autodesk.com<mailto:[email protected]>> > [mailto:[email protected]<mailto:s > [email protected]><mailto:softimage > [email protected]<mailto:softimage-bounces@ > listproc.autodesk.com>>] On Behalf Of xabian dreiD > > Sent: Monday, October 31, 2016 12:05 PM > > To: [email protected]<mailto:softimage@listproc. > autodesk.com><mailto:[email protected]<mailto: > [email protected]>> > > Subject: Maya with Softimage 2016 - license questions > > > > hi gang, > > > > i bought maya with softimage 2016 bundle last year and i'm on > subsbcription, which allows me to use the last 3 versions. now i need > softimage 2013 for an older project and i could download it through my > account but autodesk support won't give me a serial because they saying i'm > now on maya with softimage 2017 and they just can give me softimage 2014 > because this would be 3 versions back!? this must be a halloween joke or > not!? if this would be true so what will happen in year 2020? then i can > not use any softimage or what? my reseller said maya and softimage 2016 is > perpetual for both maya and softimage!. what will happen if i cancel my > subscription? i originally bought that package for a perpetual softimage > and did subscription because my reseller said then i can upgrade maya, but > softimage will be the same perpetual license. > > > > i tried already to reach out autodesk support to get further > information, but the support acts like an autoresponder.. also my reseller > could't help for now, they trying to talk to autodesk. i hope somebody here > can bring some light into the darkness?! > > > > thx! -xabian > > > > <winmail.dat> > > ------ > > Softimage Mailing List. > > To unsubscribe, send a mail to [email protected] > <mailto:[email protected]><mailto:softimage-request@ > listproc.autodesk.com<mailto:[email protected]>> > with "unsubscribe" in the subject, and reply to confirm. > > ------ > Softimage Mailing List. > To unsubscribe, send a mail to [email protected] > <mailto:[email protected]><mailto:softimage-request@ > listproc.autodesk.com<mailto:[email protected]>> > with "unsubscribe" in the subject, and reply to confirm. > > > ------ > Softimage Mailing List. > To unsubscribe, send a mail to [email protected] > <mailto:[email protected]><mailto:softimage-request@ > listproc.autodesk.com<mailto:[email protected]>> > with "unsubscribe" in the subject, and reply to confirm. > > > ------ > Softimage Mailing List. > To unsubscribe, send a mail to [email protected] > <mailto:[email protected]><mailto:softimage-request@ > listproc.autodesk.com<mailto:[email protected]>> > with "unsubscribe" in the subject, and reply to confirm. > > > ------ > Softimage Mailing List. > To unsubscribe, send a mail to [email protected] > <mailto:[email protected]> with "unsubscribe" in > the subject, and reply to confirm. > > > ------ > Softimage Mailing List. > To unsubscribe, send a mail to [email protected] > <mailto:[email protected]> with "unsubscribe" in > the subject, and reply to confirm. > > > ------ > Softimage Mailing List. > To unsubscribe, send a mail to [email protected] > with "unsubscribe" in the subject, and reply to confirm. >
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