Hi Elouise, Google has resolved the issue, but they haven't updated the service with the fix yet. It will be done during Googles next service update, but we're not sure when that will be. We're currently waiting to find out when it will be done.
Thanks for everyones patience! -Byron --- Byron Shaheen [email protected] http://spanningsync.com On Jan 13, 9:08 am, Elouise Kelly <[email protected]> wrote: > The problem has still not been resolved, just tried syncing after giving it > a break since yesterday but still nothing. I thought Google were almost done > sorting out? > > Elouise > > 2010/1/12 cwood <[email protected]> > > > > > I just got an email about this issue from my contact at Google: > > > > I received an update about the bug earlier today. It looks like our > > > engineering team has created a patch for the issue. It should be > > > pushed with the next calendar release. I'll need to follow up to find > > > out when the next release is. > > > So that's good news. As soon as I learn when that release will be, > > I'll let everyone know. > > > In the mean time, if you've been affected by this problem please > > contact [email protected] so we can extend your Spanning Sync > > subscription end date accordingly. > > > Thanks, > > Charlie > > > On Jan 11, 9:46 pm, Kazia Shuff <[email protected]> wrote: > > > I tried limiting it to the past 60 and it still failed. then 30 and it > > still failled... then 20 and still failed. So no such luck changing to only > > recent events in the application itself. Maybe if the feed is changed in the > > program code this will work, but nothing the end user can change. > > > > Kazia > > > > On Jan 11, 2010, at 8:14 PM, Jon wrote: > > > > > I concur that this problem is particularly frustrating, and while I > > > > know it's in Google's hands, I have done a bit of digging and have > > > > found some ways the Spanning Sync team might be able to work around it > > > > (hopefully this can be passed on to the engineering team). Spanning > > > > Sync is trying to download events from the Google servers using the > > > > feed. The Google servers choke on requests to the feed that Spanning > > > > Sync makes that look like the following (I've removed some of the > > > > details for my privacy): > > > http://www.google.com/calendar/feeds/[email protected]/private/full?gsessionid=REDACTED&updated-min=197 > > 0-03-17T00:00:00-00:00&max-results=100000 > > > > > I've noticed that if you change the min from 1970 to 2009, it works > > > > fine (farther back, not so much). So, I would imagine that there may > > > > be a workaround that involves only polling recent events. Has anyone > > > > tried limiting the sync to the past 30 days (I believe Spanning Sync > > > > has such an option)? Spanning Sync team, does this information help > > > > you? This problem really needs a solution, even if it's only a > > > > temporary measure, as this has been happening for nearly a month now. > > > > > Jon > > > > > On Jan 11, 12:31 pm, jc <[email protected]> wrote: > > > >> I just wanted to let you know that I tried to "start over." Spanning > > > >> Sync continues to be in stuck in an"nfinite loop of sync. But at > > > >> least it's not giving error messages anymore I suppose. > > > > >> On Jan 11, 7:34 am, cwood <[email protected]> wrote: > > > > >>> Several of our customers are still experiencing this problem, and we > > > >>> know how frustrating it is. We're hounding Google for a resolution, > > > >>> and will report back as soon as we know more. > > > > >>> Thanks, > > > >>> Charlie > > > > -- > > > > You received this message because you are subscribed to the Google > > Groups "Spanning Sync" group. > > > > To post to this group, send email to [email protected]. > > > > To unsubscribe from this group, send email to > > [email protected]<spanningsync%2bunsubscr...@google > > groups.com> > > . > > > > For more options, visit this group athttp:// > > groups.google.com/group/spanningsync?hl=en. > > > -- > > You received this message because you are subscribed to the Google Groups > > "Spanning Sync" group. > > To post to this group, send email to [email protected]. > > To unsubscribe from this group, send email to > > [email protected]<spanningsync%2bunsubscr...@google > > groups.com> > > . > > For more options, visit this group at > >http://groups.google.com/group/spanningsync?hl=en.
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