I bought Spanning Synch and paid with PayPay on June 14.  The license code 
I received didn't work.  Now we know the product is not going to work, so 
how do I get the charges reversed?



On Tuesday, June 19, 2012 8:19:14 AM UTC-7, cwood wrote:
>
> To our great disappointment, the Mac OS X 10.7.4 update introduced a 
> severe bug in iCal that prevents Spanning Sync from functioning correctly. 
> This bug also affects other sync apps including 
> BusySync<https://groups.google.com/forum/#!topic/busymac/bizHwZ0fMXs>
>  and Blackberry 
> Sync<https://discussions.apple.com/thread/3958312?start=0&tstart=0>. 
> It's unclear whether Apple intends to fix this bug.
>
> Larry, Byron, and I don't want anyone paying for something that doesn't 
> work, so we've decided to take the drastic step of temporarily suspending 
> Spanning Sync sales. Of course, we'll continue to offer service to current 
> subscribers. Once we fully understand how this issue affects the future of 
> Spanning Sync, we'll post an update here.
>
> We sincerely appreciate your support. Please contact us as
> [email protected] if you have any questions.
>
> Best regards,
> Charlie
>
>
>

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