Hi Al, Spanning Sync has never used a license key or code. Are you referring to Spanning Tools for Mac, which does use a license key? If so, can you please send us an email to [email protected] and include the email address the license should be associated with?
Thanks, Byron --- Byron Shaheen [email protected] http://spanningsync.com On Jun 20, 12:49 pm, Al Doyle <[email protected]> wrote: > I bought Spanning Synch and paid with PayPay on June 14. The license code > I received didn't work. Now we know the product is not going to work, so > how do I get the charges reversed? > > > > > > > > On Tuesday, June 19, 2012 8:19:14 AM UTC-7, cwood wrote: > > > To our great disappointment, the Mac OS X 10.7.4 update introduced a > > severe bug in iCal that prevents Spanning Sync from functioning correctly. > > This bug also affects other sync apps including > > BusySync<https://groups.google.com/forum/#!topic/busymac/bizHwZ0fMXs> > > and Blackberry > > Sync<https://discussions.apple.com/thread/3958312?start=0&tstart=0>. > > It's unclear whether Apple intends to fix this bug. > > > Larry, Byron, and I don't want anyone paying for something that doesn't > > work, so we've decided to take the drastic step of temporarily suspending > > Spanning Sync sales. Of course, we'll continue to offer service to current > > subscribers. Once we fully understand how this issue affects the future of > > Spanning Sync, we'll post an update here. > > > We sincerely appreciate your support. Please contact us as > > [email protected] if you have any questions. > > > Best regards, > > Charlie -- You received this message because you are subscribed to the Google Groups "Spanning Sync" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/spanningsync?hl=en.
