Hi, Today I was having a chat with a colleague who is working on certain XMPP related usecases. As neither he nor I am not much familiar with XMPP we need help with a particular usecase he is stuck at:
*Usecase: Customer Support implementation requires messages to and from one JID (think "[email protected] <[email protected]>") to be sent to/received from multiple support guys (think "[email protected] <[email protected]>", "[email protected] <[email protected]>" etc), all of whom are registered users on an XMPP server, with their own separate JIDs.* Any message to "[email protected]" should be redirected to one and only one of the support guys, and not to anyone else. I found *XEP-0280: Message Carbons* which seemed promising but unfortunately deals with one user having multiple resources, and (at a first glance) seems to naively broadcast the same message to all resources of one user. Is there any RFC/XEP which my colleague could refer to? Is it even possible? If not, how do you propose we target this usecase? Regards, Vaibhav Singh
_______________________________________________ Standards mailing list Info: https://mail.jabber.org/mailman/listinfo/standards Unsubscribe: [email protected] _______________________________________________
