Hi Bob and other PDF fans You're idea for downloading and saving the PDF to Adobe before viewing does work much better than downloading and viewing through a browser. I just tried it and someone else suggested the same solution.
But there are a lot of computer semi-illiterates,beginners out there who: 1. don't know how to download things. 2. don't want to download and save something they can't view first. 3. are scared to download anything for fear of viruses. 4. can't view a PDF anyway because they don't have Adobe Acrobat Reader and won't install it. 5. will avoid the whole process because it's a hassle and takes more time and effort. Even if I give them instructions on how to download many will not bother, and I'll lose a potential customer. The exact cause of the PDF download problem is real mystery Bob. There are just so many variables involved, and everyone who writes me has a different system and different results. One thing is certain: Half of those who try to download have problems- good and bad systems, makes no difference. I know for certain that my PDF files are fine and not corrupted. They download beautifully with any Adobe Acrobat version if I email them to somebody as attachments. There are only problems when downloading from the browser. And it not just my PDFs. Roger Bailey says that he's had similar download problems with PDFs on Government websites. John John L. Carmichael Jr. Sundial Sculptures 925 E. Foothills Dr. Tucson Arizona 85718 USA Tel: 520-696-1709 Email: [EMAIL PROTECTED] Website: <http://www.sundialsculptures.com> ----- Original Message ----- From: "Robert Hough" <[EMAIL PROTECTED]> To: <[email protected]> Sent: Tuesday, January 07, 2003 9:46 AM Subject: Re: My New Website > John, I experienced problems with all of the PDF files if I opened them in > the browser. I have IE 6.0, Acrobat Reader 5.0, a very fast PC running > Windows XP with a very fast cable internet connection, so it isn't a matter > of old systems and old versions of software. If I downloaded the files to > my system and opened them in Acrobat here, there were no problems. One > possibility is to suggest doing that and keep the PDF format. > > Robert Hough > > ----- Original Message ----- > From: "John Carmichael" <[EMAIL PROTECTED]> > To: <[email protected]> > Sent: Monday, January 06, 2003 7:07 PM > Subject: Re: My New Website > > > > Hi Brooke: > > > > Yes, we've thought of that and many other possible causes. The variables > are > > endless (slow processors, bad internet servers, bad browsers, old > programs, > > etc.) In any case, if people can't download PDFs from websites because > they > > have old programs or for some other reason then that is unacceptable. I > want > > everybody who logs on to be able to download without problems. That means > I > > have to do things the old traditional way. > > > > By the way, nobody has problems if I send them a PDF as an attachment. The > > download problem only occurs when downloading the PDFs from a website. > > > > Thanks anyway > > > > John > > > > John L. Carmichael Jr. > > Sundial Sculptures > > 925 E. Foothills Dr. > > Tucson Arizona 85718 > > USA > > > > Tel: 520-696-1709 > > Email: [EMAIL PROTECTED] > > Website: <http://www.sundialsculptures.com> > > ----- Original Message ----- > > From: "Brooke Clarke" <[EMAIL PROTECTED]> > > To: <[email protected]> > > Sent: Monday, January 06, 2003 5:52 PM > > Subject: Re: My New Website > > > > > > > Hi John: > > > > > > Before you do that, you might ask those who had problems what version of > > Acrobat they are using. > > > If the version is too old that will cause problems. > > > > > > Brooke > > > > > > John Carmichael wrote: > > > > > > > Hi David > > > > > > > > Good to hear from you! I'm sorry about the download problem. It > appears > > that > > > > some people's systems are causing the problem, but we are unable to > > pinpoint > > > > the exact cause. Because of this, I'm going to scrap all the PDFs and > > > > replace them with traditional JPGS. (ugh!) > > > > > > > > The only photos of the Kitt Peak sundial I have are on my website at: > > > > http://www.sundialsculptures.com/content/photos.html > > > > > > > > Thank you for writing > > > > and best wishes > > > > > > > > John > > > > > > > > John L. Carmichael Jr. > > > > Sundial Sculptures > > > > 925 E. Foothills Dr. > > > > Tucson Arizona 85718 > > > > USA > > > > > > > > Tel: 520-696-1709 > > > > Email: [EMAIL PROTECTED] > > > > Website: <http://www.sundialsculptures.com> > > > > ----- Original Message ----- > > > > From: <[EMAIL PROTECTED]> > > > > To: <[email protected]> > > > > Sent: Saturday, January 04, 2003 10:04 AM > > > > Subject: Re: My New Website > > > > > > > > > I couldn't get the Sundial Types and Prices page to download. Is > there > > a > > > > > glitch, or is it me? Glad youi're still active, having met you at > BSS > > > > > conference at Dunchurch (in 1999?). Have you got a photo of your > Kitt > > Peak > > > > > dial from the air (or even from the ground)? > > > > > David Brown > > > > > 51.05N 2.74W > > > > > - > > > > > > > > > > > > > - > > > > > > - > > > > > > > > > - > > > - > -
