"David R." wrote:
> I remember when I first bought my c600 new and under warranty. There was some
> kind of problem with the unit. Umax sent somebody to my house who opened up
> my computer, replaced a part (can't remember which), and fixed the problem. I
> live about 20 minutes outside of town too. That was some great customer
> service. When is the last time anyone here had that kind of support?
> Dave
----------
When my WD drive died, Umax sent a tech to my house and swapped out the drive at no
charge.
They had a contract with a service company (VanStar ?) nationwide to take care of
site visits.
Alan
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