Paul B. Gallagher wrote:
Norman Fuchs wrote:
I have been running SM 2.25 (under windows 8.1), since I haven't updated
because of the sync problem. Now that I see that my waiting is no
longer sensible, I tried to update to 2.33.1 and also to 2.38. In both
cases I am unable to view my messages with the updates. The list of
folders, messages, etc. is complete, but the messages do not appear when
clicked on. I have gone back and forth from 2.25 to these newer
versions. Unfortunately, now when I am using 2.25, I can view my
messages -- but no attachments! This is a new problem. The attachment
paper clip shows in the message list, but when I view the message (any
message with an attachment) there's no indication in the message pane
that there's any attachment, so I have nothing to click on.
Please, does anyone have a suggestion for me?
The attachment pane is normally hidden unless you click the little
triangle to the left of the "Subject:" line. (That triangle also reveals
details like From:, To:, etc. Once you reveal it, you can then
right-click filenames to save attachments, open them, etc. This is true
in all the versions you mention.
As for viewing the messages themselves, what happens if you double-click
instead of single-clicking? Don't you get a new window with the message
displayed?
I don't know what you mean by an "attachment pane." I have chosen to
display details like Recipient, Subject, Attachment paperclip, From,
Date, Size. There are headers for all these in my listing of messages
in each mail folder. This info is in the pane above the one in which
the message itself is displayed. Until today, when I played around with
updating, if the message had an attachment there would be a listing of
attachments at the top of the message (maybe that's what you mean by the
attachment pane), and I could access the attachment by clicking on the
relevant attachment. Left-click to open the attachment, right click to
get a drop down menu to do what you mention.
Ahhh, now I begin to see what you're saying -- my messages no longer
have any headers displayed: no Subject:, To:, From:, CC:, Date:. How
do I get this back?
As for viewing the messages themselves, if I double click I get a new
window just as you say, but it's the same -- i.e., no indication of
attachments.
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