David E. Ross wrote:
On 4/19/2017 8:55 PM, NFN Smith wrote:
David E. Ross wrote:
Is not "Advertise Firefox compatibility" not working for you?
In any case, merely having Gecko will not suffice. I just encountered a
Web site that works completely only with Chrome.
what site?
Smith
Since I know that you're a user of PrefBar, I'm assuming that you're
doing UA spoofing...
Baja Fresh at <http://www.bajafresh.com/>. The "Contact Us" page does
not show a Send button with SeaMonkey. While spoofing Firefox, it only
shows a thin red rectangle. I sent a plain E-mail message to their
customer service.
I just went there with Firefox (using a profile with default prefs) and
had no problems. I then went back in Seamonkey, and when I set my user
agent to:
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:51.0) Gecko/20100101 Firefox/51.0
I have no problems either, and that's saying something, as I make
extensive use of NoScript and cookie blocking, enough where I have
problems on a lot of sites.
What UA string are you showing them? If you're not having issues with
blocking of scripts and/or cookies, I'm inclined to believe that you're
showing a UA that they don't like.
They replied:
We use Windows 10 and Google Chrome and are [sic] feedback page does
show a submit button at the bottom in red
The illiteracy -- "are" instead of "our" -- is quite telling. I wonder
if Baja Fresh's customer service is not in the U.S.
Probably just carelessness of wording, and somebody writing quickly. For
all I know, it could be somebody was dictating through a voice-to-text
tool that misinterpreted.
When this topic has come up before, I've noted two things:
- I'm not aware of other browser families, whose derivatives have this
kind of issue. There's a number of chromium-derived browsers, not just
Google Chrome (e.g., Iron, Epic, SlimJet, etc.), but perhaps there's not
as much diversity in UI as with Mozilla browsers, or the others don't
try to differentiate themselves win the UA.
- For web site tech support people, the demand for a specific browser
(and emphasis on brand name) is mostly that they don't have time to even
consider anything except for the most commonly used stuff. Yes,
Seamonkey has all Gecko capacities of Firefox, but a tech support
person, when working with a non-technical user, doesn't have the time or
capacity of trying to translate UI navigation to a different tool.
Even for me, as a Seamonkey user, I'm mostly fluent on what I can to
with Edit -> Preferences, and where to find all the settings. However,
if I'm working with somebody in Firefox (or Thunderbird, for that
matter), it's a bunch more effort for me to pull up a copy, go to Tools
-> Options, and then find the correct setting there, and there are some
Seamonkey prefs that don't have equivalents in the FF or TB user
settings (short of resorting to tweaking about:config settings).
If a site operator supports Firefox, then anything that's not Firefox is
merely extra fluff, and unless you've spent time there, the only
difference between Seamonkey, Waterfox, Cyberfox, PaleMoon, IceDragon,
Orca, IceWeasel, or any other Mozilla derivative is irrelevant, because
"it's not Firefox, and we support only Firefox".
For the maintainers of Baja Fresh's web site, I agree that it's
short-sighted that they only thing that they support is Chrome, but
that's their choice. They've made the decision that they'll make sure
that everything works under Chrome (knowing that it's now the majority
browser), but not willing to take the time to make sure that other
browsers are supported. Notice that Safari and Internet Explorer/Edge
aren't there, either.
Smith
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